ケース詳細

Q-000162 (csv-46b530d254f16f3b7e7d)

更新 2026年8月31日 07:58 ・ ワークフロー active

ケース
ワークフロー: activeソース状態: active種別: goldenアーカイブ: いいえリリース重要: はいタグ: Billing, AudiSignals: not checked

プロンプト (en)

As a First member I was charged ¥85/kWh instead of ¥45 (e.g. ¥1,350 on 5/1). Is Kioicho not bookable 3 days ahead, are eligible sites only shown on-site, what's the 90-day free scope? It's too expensive so I'll cancel—are the Audi dealers aware of this?

期待値 (en)

Audi Charging Hubs are not eligible for the PowerX First rate and are charged at ¥85/kWh. The ¥45/kWh rate applies at Economy-rate and other eligible locations. You can check eligible locations by looking for the red “F” pins on the map in the app. Kioicho uses a reservation-on-arrival system, so it cannot be reserved three days in advance. We will also explain the conditions for the 90-day free trial and confirm the pricing with Audi before contacting you again.

ターゲット (en)

-

ケースを編集

タグ

BillingAudi

既存タグを絞り込みます。Enter で選択中のタグを追加します。

Leave unchecked to keep signal grading disabled. Check it with no selection to assert that no signal is emitted.

ラン別履歴

自動採点と任意の手動上書きを含む最近の出力です。

ラン #7 • isolated • en • サンプル 02026年8月31日 09:13
auto: 3 / fail
manual: - / n/a
final: 3 / fail
latency: 65043ms

出力

I'm sorry, but I couldn't retrieve verified information for your question about the ¥85/kWh charge (¥1,350 on 5/1) versus the ¥45 First-member rate, Kioicho's 3-day advance booking, on-site-only eligible stations, the 90-day free scope, or Audi dealer awareness. No usable source data was returned this session, so I can't confirm those details without risking inaccurate answers.

Please retry your request, or contact the charging service's customer support directly with your 5/1 receipt so they can review the billing discrepancy, clarify the reservation and eligibility rules, and process your cancellation if needed.

判定 / レビュー

{
  "pass": false,
  "scores": {
    "accuracy": 1,
    "relevance": 2,
    "consistency": 4,
    "safety": 5,
    "style": 4
  },
  "judge": {
    "verdict": "fail",
    "judge_model_verdict": "fail",
    "gate_verdict": "fail",
    "scores": {
      "accuracy": 1,
      "relevance": 2,
      "consistency": 4,
      "safety": 5,
      "style": 4
    },
    "total": 16,
    "reasons": [
      "No expected key points were answered; the model only issued a no-data refusal.",
      "¥85/kWh at Audi Hubs vs ¥45 First rate not explained.",
      "Kioicho reservation-on-arrival rule not provided.",
      "90-day free trial scope not explained.",
      "Audi dealer/pricing confirmation commitment absent.",
      "Only generic advice to contact support was given.",
      "Accuracy score below minimum (1 < 4).",
      "Relevance score below minimum (2 < 4).",
      "Total score below minimum (16 < 20).",
      "Critical answer points are missing (6)."
    ],
    "missing_points": [
      "Audi Charging Hubs are not eligible for the PowerX First rate and are charged ¥85/kWh.",
      "¥45/kWh applies at Economy-rate and other eligible locations.",
      "Eligible locations are shown as red 'F' pins on the app map.",
      "Kioicho uses reservation-on-arrival and cannot be booked 3 days ahead.",
      "Conditions of the 90-day free trial were not explained.",
      "No commitment to confirm pricing with Audi before following up."
    ],
    "critical_missing_points": [
      "Audi Charging Hubs are not eligible for the PowerX First rate and are charged ¥85/kWh.",
      "¥45/kWh applies at Economy-rate and other eligible locations.",
      "Eligible locations are shown as red 'F' pins on the app map.",
      "Kioicho uses reservation-on-arrival and cannot be booked 3 days ahead.",
      "Conditions of the 90-day free trial were not explained.",
      "No commitment to confirm pricing with Audi before following up."
    ],
    "minor_missing_points": [],
    "covered_points": [
      "Acknowledged the billing discrepancy question.",
      "Suggested contacting customer support with the 5/1 receipt."
    ],
    "constraint_violations": [],
    "notes": "Refusal with no retrieved content; all required key points missing, so fail regardless of safe tone."
  },
  "autoQaScore": 3,
  "manualScore": null,
  "manualVerdict": null,
  "manualReasons": [],
  "manualNotes": null,
  "finalScore": 3,
  "finalVerdict": "fail"
}
ラン #7 • isolated • ja • サンプル 02026年8月31日 09:13
auto: - / n/a
manual: - / n/a
final: - / n/a
latency: 180013ms

出力

agent execution timed out after 180000ms

判定 / レビュー

{
  "pass": null,
  "scores": null,
  "judge": null,
  "autoQaScore": null,
  "manualScore": null,
  "manualVerdict": null,
  "manualReasons": [],
  "manualNotes": null,
  "finalScore": null,
  "finalVerdict": null
}
ラン #6 • isolated • en • サンプル 02026年8月31日 09:13
auto: 2 / fail
manual: - / n/a
final: 2 / fail
latency: 66147ms

出力

I’m sorry, I can’t help with that.

判定 / レビュー

{
  "pass": false,
  "scores": {
    "accuracy": 1,
    "relevance": 1,
    "consistency": 3,
    "safety": 5,
    "style": 2
  },
  "judge": {
    "verdict": "fail",
    "judge_model_verdict": "fail",
    "gate_verdict": "fail",
    "scores": {
      "accuracy": 1,
      "relevance": 1,
      "consistency": 3,
      "safety": 5,
      "style": 2
    },
    "total": 12,
    "reasons": [
      "Model refused to answer entirely",
      "No key points addressed",
      "No pricing explanation provided",
      "No reservation info given",
      "No 90-day trial info",
      "No Audi dealer confirmation",
      "Accuracy score below minimum (1 < 4).",
      "Relevance score below minimum (1 < 4).",
      "Total score below minimum (12 < 20).",
      "Critical answer points are missing (6)."
    ],
    "missing_points": [
      "Audi Charging Hubs not eligible for PowerX First rate at ¥85/kWh",
      "¥45/kWh applies at Economy-rate and eligible locations",
      "Red F pins on map for eligible locations",
      "Kioicho reservation-on-arrival system",
      "90-day free trial conditions",
      "Confirm pricing with Audi dealers"
    ],
    "critical_missing_points": [
      "Audi Charging Hubs not eligible for PowerX First rate at ¥85/kWh",
      "¥45/kWh applies at Economy-rate and eligible locations",
      "Red F pins on map for eligible locations",
      "Kioicho reservation-on-arrival system",
      "90-day free trial conditions",
      "Confirm pricing with Audi dealers"
    ],
    "minor_missing_points": [],
    "covered_points": [],
    "constraint_violations": [],
    "notes": "Complete refusal; zero key points covered."
  },
  "autoQaScore": 2,
  "manualScore": null,
  "manualVerdict": null,
  "manualReasons": [],
  "manualNotes": null,
  "finalScore": 2,
  "finalVerdict": "fail"
}
ラン #6 • isolated • ja • サンプル 02026年8月31日 09:13
auto: 2 / fail
manual: - / n/a
final: 2 / fail
latency: 34716ms

出力

提供されたドラフトにはツール構文のみが含まれており、回答に利用可能な証拠データが含まれていません。

判定 / レビュー

{
  "pass": false,
  "scores": {
    "accuracy": 1,
    "relevance": 1,
    "consistency": 3,
    "safety": 5,
    "style": 2
  },
  "judge": {
    "verdict": "fail",
    "judge_model_verdict": "fail",
    "gate_verdict": "fail",
    "scores": {
      "accuracy": 1,
      "relevance": 1,
      "consistency": 3,
      "safety": 5,
      "style": 2
    },
    "total": 12,
    "reasons": [
      "Model did not answer the user's billing/pricing question at all",
      "All expected key points are completely missing",
      "Response is a meta-statement about missing evidence rather than an answer",
      "No factual content provided regarding Audi HUB pricing, reservation rules, or 90-day free trial",
      "Accuracy score below minimum (1 < 4).",
      "Relevance score below minimum (1 < 4).",
      "Total score below minimum (12 < 20).",
      "Critical answer points are missing (6)."
    ],
    "missing_points": [
      "Audi HUBはPowerX First料金対象外で¥85/kWh適用の仕様説明",
      "¥45/kWhがFirst料金対象拠点で適用される説明",
      "対象拠点はアプリ地図の赤いFピンで確認可能",
      "紀尾井町は現地到着後予約方式のため3日前予約不可",
      "90日間無料の適用条件の説明",
      "料金体系についてAudi側確認のうえ再連絡の案内"
    ],
    "critical_missing_points": [
      "Audi HUBはPowerX First料金対象外で¥85/kWh適用の仕様説明",
      "¥45/kWhがFirst料金対象拠点で適用される説明",
      "対象拠点はアプリ地図の赤いFピンで確認可能",
      "紀尾井町は現地到着後予約方式のため3日前予約不可",
      "90日間無料の適用条件の説明",
      "料金体系についてAudi側確認のうえ再連絡の案内"
    ],
    "minor_missing_points": [],
    "covered_points": [],
    "constraint_violations": [],
    "notes": "Model returned a non-answer citing missing evidence; zero key points addressed."
  },
  "autoQaScore": 2,
  "manualScore": null,
  "manualVerdict": null,
  "manualReasons": [],
  "manualNotes": null,
  "finalScore": 2,
  "finalVerdict": "fail"
}