ケース詳細
更新 2026年8月31日 07:58 ・ ワークフロー active
プロンプト (en)
(1) We use the dashboard as a corporation and would like to grant staff access. Can staff register without entering credit card information? (2) After making several reservations through the dashboard, we were no longer able to make reservations. Also, if a station is available 24/7, is there a way to block reservations only during certain morning and evening hours?
期待値 (en)
(1) Corporate Staff registration: After entering the verification code, staff can register by entering a security question or password, their company email address, and gender. Credit card information is not required for staff registration. (2) If you are unable to make reservations from the dashboard Could you send us a screenshot of the screen that appears when you are unable to make a reservation? We will check the issue. If you would like to restrict reservations only during certain morning and evening hours, please also let us know the station name(s) and the specific time periods you would like to restrict.
ターゲット (en)
-
自動採点と任意の手動上書きを含む最近の出力です。
出力
The draft contained only raw tool syntax with no usable evidence, so no factual answer could be extracted. Please retrieve the relevant help/account documentation and resubmit so the two questions (staff registration without a credit card, and the reservation limit plus time-blocking options for 24/7 stations) can be answered accurately.
判定 / レビュー
{
"pass": false,
"scores": {
"accuracy": 1,
"relevance": 2,
"consistency": 3,
"safety": 5,
"style": 3
},
"judge": {
"verdict": "fail",
"judge_model_verdict": "fail",
"gate_verdict": "fail",
"scores": {
"accuracy": 1,
"relevance": 2,
"consistency": 3,
"safety": 5,
"style": 3
},
"total": 14,
"reasons": [
"No answer content provided for either question.",
"Staff registration steps and no-credit-card fact absent.",
"Screenshot request for reservation failure absent.",
"Request for station names and time periods absent.",
"Output only asks for re-retrieval instead of answering.",
"Accuracy score below minimum (1 < 4).",
"Relevance score below minimum (2 < 4).",
"Total score below minimum (14 < 20).",
"Critical answer points are missing (3)."
],
"missing_points": [
"Staff register via verification code, security question/password, company email, gender; no credit card required.",
"Ask user for screenshot of the screen shown when reservation fails.",
"Ask for station name(s) and specific morning/evening time periods to restrict."
],
"critical_missing_points": [
"Staff register via verification code, security question/password, company email, gender; no credit card required.",
"Ask user for screenshot of the screen shown when reservation fails.",
"Ask for station name(s) and specific morning/evening time periods to restrict."
],
"minor_missing_points": [],
"covered_points": [
"Restates the two user questions accurately."
],
"constraint_violations": [],
"notes": "Meta-response about failed retrieval; no expected key points answered, so fail."
},
"autoQaScore": 3,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 3,
"finalVerdict": "fail"
}出力
ご質問の2点について、以下のとおりご案内いたします。 **(1) スタッフ権限の登録について（クレジットカードなしで可能です）** 法人（ダッシュボード利用）のアカウント登録では、認証コード入力後に「秘密の質問・会社メールアドレス・性別」を入力して登録を完了でき、クレジットカード情報の入力は不要です（/sources/ja/runbooks/corporate.md:125）。会社ドメインのメールアドレスを入力すると、クレジットカード登録をスキップできる仕様です（同ファイル:97、:111）。 なお、もし登録途中でクレジットカード入力画面に切り替わってしまい戻れない場合は、恐れ入りますが一度カード情報を入力して登録を完了させたうえで、アカウントを削除（アプリ内：アカウント＞設定＞アカウントの削除）し、改めて「電話番号入力→秘密の質問＋会社メールアドレス入力」の順で再登録していただく手順となります（同ファイル:97）。 **(2) 予約できなくなった件と時間帯ブロックについて** 予約できなくなった原因として、まずご予約はお一人様3件までという制限がございます（/sources/ja/public-help/articles/25179904291225.md:20）。数件予約された時点で上限に達している可能性があります。また、ダッシュボードからのご予約にはお支払い方法の設定が必要なため、未設定の場合も予約できないことがあります。 ただし、状況によって原因が異なるため、正確に確認するために**予約できなくなった画面のスクリーンショット**をご提供いただけますでしょうか。 24時間利用可能なステーションで朝夕の時間帯のみ予約をブロックしたい件については、利用者側で特定の時間帯の予約を禁止するセルフサービス機能は、現時点の案内資料では確認できておりません。対応可否や調整方法はステーションごとの状況によるため、**ブロックをご希望のステーション名**など詳細をお知らせいただけますでしょうか。内容を確認のうえ、ご希望に沿える方法があればご案内いたします。
判定 / レビュー
{
"pass": true,
"scores": {
"accuracy": 4,
"relevance": 4,
"consistency": 5,
"safety": 5,
"style": 5
},
"judge": {
"verdict": "pass",
"judge_model_verdict": "pass",
"gate_verdict": "pass",
"scores": {
"accuracy": 4,
"relevance": 4,
"consistency": 5,
"safety": 5,
"style": 5
},
"total": 23,
"reasons": [
"(1) 認証コード後の登録手順とクレジットカード不要の結論を正しく説明",
"(2) スクリーンショット依頼とステーション名などの詳細確認をカバー",
"登録方法の『秘密の質問またはパスワード』のパスワード選択肢が欠落",
"アカウント削除・再登録や3件上限など期待回答外の追加情報があるが出典付きで矛盾なし",
"時間帯ブロックはセルフサービス機能なしとしつつ詳細確認へ誘導し期待回答と整合",
"日本語・丁寧語で整形され、言語・形式の制約違反なし"
],
"missing_points": [
"登録時の選択肢『秘密の質問またはパスワード』のパスワード部分に言及なし"
],
"critical_missing_points": [],
"minor_missing_points": [
"登録時の選択肢『秘密の質問またはパスワード』のパスワード部分に言及なし"
],
"covered_points": [
"認証コード入力後、秘密の質問・会社メールアドレス・性別で登録可能",
"スタッフ登録にクレジットカード情報は不要",
"予約できなくなった画面のスクリーンショット提供依頼",
"時間帯制限はステーション名などの詳細確認が必要との案内"
],
"constraint_violations": [],
"notes": "核心要点は網羅し重大な欠落なし。追加情報は出典付きで矛盾なく、minor1件のみでpass許容範囲。"
},
"autoQaScore": 5,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 5,
"finalVerdict": "pass"
}出力
I encountered an issue retrieving the necessary information. Please retry the request.
判定 / レビュー
{
"pass": false,
"scores": {
"accuracy": 1,
"relevance": 1,
"consistency": 5,
"safety": 5,
"style": 3
},
"judge": {
"verdict": "fail",
"judge_model_verdict": "fail",
"gate_verdict": "fail",
"scores": {
"accuracy": 1,
"relevance": 1,
"consistency": 5,
"safety": 5,
"style": 3
},
"total": 15,
"reasons": [
"No answer to staff registration question.",
"No answer to reservation failure question.",
"No answer to time restriction question.",
"Output is a generic retrieval failure message.",
"Accuracy score below minimum (1 < 4).",
"Relevance score below minimum (1 < 4).",
"Total score below minimum (15 < 20).",
"Critical answer points are missing (4)."
],
"missing_points": [
"Staff registration does not require credit card.",
"Staff registration requires verification code, security question/password, company email, gender.",
"Ask for screenshot when reservations fail.",
"Ask for station names and restricted morning/evening time periods."
],
"critical_missing_points": [
"Staff registration does not require credit card.",
"Staff registration requires verification code, security question/password, company email, gender.",
"Ask for screenshot when reservations fail.",
"Ask for station names and restricted morning/evening time periods."
],
"minor_missing_points": [],
"covered_points": [],
"constraint_violations": [],
"notes": "Model failed to provide any required information."
},
"autoQaScore": 3,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 3,
"finalVerdict": "fail"
}出力
利用開始時点ではクレジットカード情報の入力は不要で、ダッシュボードからスタッフの権限付与やアカウント作成が可能です。予約枠が不足している場合は、対象ステーションの稼働時間帯設定を見直すか、朝夕の特定の時間帯のみ予約不可とするスケジュール制限をダッシュボード上の管理画面で設定してください。
判定 / レビュー
{
"pass": false,
"scores": {
"accuracy": 2,
"relevance": 3,
"consistency": 3,
"safety": 4,
"style": 5
},
"judge": {
"verdict": "fail",
"judge_model_verdict": "fail",
"gate_verdict": "fail",
"scores": {
"accuracy": 2,
"relevance": 3,
"consistency": 3,
"safety": 4,
"style": 5
},
"total": 17,
"reasons": [
"Covers no credit card requirement for staff registration.",
"Does not ask for screenshot of booking failure screen.",
"Does not request station name and desired time details.",
"Gives unsupported self-service scheduling guidance.",
"Omits expected registration details such as auth code and company email.",
"Accuracy score below minimum (2 < 4).",
"Relevance score below minimum (3 < 4).",
"Total score below minimum (17 < 20).",
"Critical answer points are missing (2)."
],
"missing_points": [
"Ask for screenshot of booking failure screen",
"Ask for station name and desired time details",
"Registration steps: auth code, secret question/password, company email, gender"
],
"critical_missing_points": [
"Ask for screenshot of booking failure screen",
"Ask for station name and desired time details"
],
"minor_missing_points": [
"Registration steps: auth code, secret question/password, company email, gender"
],
"covered_points": [
"Credit card information is not required",
"Staff permissions or account creation can be done from dashboard"
],
"constraint_violations": [],
"notes": "Fails because key support actions are missing and unsupported scheduling guidance is given."
},
"autoQaScore": 3,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 3,
"finalVerdict": "fail"
}