出力

That display is expected behavior — you're currently in the 90-day free trial period, so your annual fee hasn't actually been charged yet.

Here's how it works:

- **The date shown (2025/4/27) is the end of your 90-day free trial**, not the end of your annual plan. When you signed up, the annual (or monthly) plan you selected was registered, but billing only starts after the free trial ends.
- **After the trial ends**, the annual fee is automatically charged to the credit card you registered at signup, according to the payment plan you chose (annual or monthly).
- **Charging fees are separate** — even during the free trial, charging is billed at PowerX First member rates.

If you'd rather not continue after the trial, you can stop auto-renewal from the app (Account > PowerX First management screen > Stop automatic renewal) during the free period — in that case, no membership fee is charged at all, and you can keep using the service until the expiry date shown.

Sources: /sources/en/runbooks/charging-use.md:80-84 and the official Help Center article "About the PowerX First 90-Day Free Campaign" (/sources/ja/public-help/articles/40050080640537.md:20-27).

判定 / レビュー

{
  "pass": true,
  "scores": {
    "accuracy": 4,
    "relevance": 5,
    "consistency": 5,
    "safety": 5,
    "style": 5
  },
  "judge": {
    "verdict": "pass",
    "judge_model_verdict": "pass",
    "gate_verdict": "pass",
    "scores": {
      "accuracy": 4,
      "relevance": 5,
      "consistency": 5,
      "safety": 5,
      "style": 5
    },
    "total": 24,
    "reasons": [
      "Core explanation present: user is in 90-day free trial, fee charged only after it ends",
      "Clarifies 2025/4/27 is trial end date, not annual plan expiry",
      "Adds useful extra context on charging rates and cancellation",
      "Expected reference link (Pricing & PowerX First article) not included; different article cited instead"
    ],
    "missing_points": [
      "Expected 'For details, see' link to Pricing & PowerX First article (40049805074585) omitted"
    ],
    "critical_missing_points": [],
    "minor_missing_points": [
      "Expected 'For details, see' link to Pricing & PowerX First article (40049805074585) omitted"
    ],
    "covered_points": [
      "User is in the 90-day free trial",
      "Annual fee is only charged after the trial ends"
    ],
    "constraint_violations": [],
    "notes": "Core trial explanation fully covered; only the specific reference link is missing, which is minor."
  },
  "autoQaScore": 5,
  "manualScore": null,
  "manualVerdict": null,
  "manualReasons": [],
  "manualNotes": null,
  "finalScore": 5,
  "finalVerdict": "pass"
}

出力

ご不安をおかけして申し訳ございません。これは仕様どおりの表示であり、年払いの会費が無効になったわけではありません。

**理由**

PowerX Firstに初めてご入会いただいた場合、「90日間無料キャンペーン」が適用され、入会から90日間は会費が無料になる無料体験期間となります。このため、管理画面には「90日間無料」と表示され、有効期限の日付（2025/4/27）は**この無料期間の終了日**を示しています。

お支払いの流れは以下のとおりです。

- 無料体験の90日間が終了した後、申込時にお選びいただいた年払いプラン（10,800円）が、ご登録済みのクレジットカードから決済されます（/sources/ja/public-help/articles/40050080640537.md:20-22）
- つまり、無料期間の終了日から年払いの契約期間が始まるため、会費が二重に発生したり、支払いが無駄になることはありません

**あわせてご確認いただきたい点**

- 無料期間中でも、充電料金（First会員価格の従量課金）は別途発生します。会費のみが無料となる仕組みです
- 適用状況は、アプリの「アカウント」＞「PowerX First」＞「お支払いプランの確認」で「90日間無料適用中」と緑色で表示されるかご確認いただけます
- 継続をご希望されない場合は、無料期間内に「アカウント」＞「PowerX First管理画面」＞「自動更新を停止する」から手続きすれば、会費が発生する前に退会できます

なお、表示されている有効期限の日付や決済予定についてご不明な点が残る場合は、アプリ画面のスクリーンショットをお送りいただければ、個別に確認いたします。

判定 / レビュー

{
  "pass": true,
  "scores": {
    "accuracy": 4,
    "relevance": 5,
    "consistency": 5,
    "safety": 5,
    "style": 4
  },
  "judge": {
    "verdict": "pass",
    "judge_model_verdict": "pass",
    "gate_verdict": "pass",
    "scores": {
      "accuracy": 4,
      "relevance": 5,
      "consistency": 5,
      "safety": 5,
      "style": 4
    },
    "total": 23,
    "reasons": [
      "90日間無料キャンペーン中で会費は無料期間終了後に引き落とされる点を正確に説明",
      "二重請求にならない点も補足し有用",
      "期待された参照URLの案内が欠落",
      "内部ソースパス（/sources/...md:20-22）がそのまま表示され体裁を損なう"
    ],
    "missing_points": [
      "料金・PowerX Firstの参照リンク（https://support-evcs.power-x.jp/hc/ja/articles/40049805074585）の案内がない"
    ],
    "critical_missing_points": [],
    "minor_missing_points": [
      "料金・PowerX Firstの参照リンク（https://support-evcs.power-x.jp/hc/ja/articles/40049805074585）の案内がない"
    ],
    "covered_points": [
      "現在は90日間無料キャンペーン期間中",
      "会費の引き落としは無料期間終了後に行われる",
      "無料期間終了日から年払い契約が始まり二重請求はない"
    ],
    "constraint_violations": [],
    "notes": "主要な説明は網羅。参照URL欠落は軽微。内部ファイルパスの露出のみ体裁上の改善点。"
  },
  "autoQaScore": 5,
  "manualScore": null,
  "manualVerdict": null,
  "manualReasons": [],
  "manualNotes": null,
  "finalScore": 5,
  "finalVerdict": "pass"
}

出力

Short answer: the date you're seeing is almost certainly the **end of the 90-day free trial**, not proof that the annual fee has been collected yet.

**How the PowerX First 90-day free campaign works**
- The campaign waives the PowerX First membership fee for the first 90 days.
- After the 90-day trial ends, the plan you chose at sign-up (annual or monthly) is charged to your registered credit card. So an expiry of 2025/4/27 with "90-day free trial" displayed means the annual payment is scheduled to be billed at that point, not that it has already been taken. (ja/public-help/articles/40050080640537.md:20-21)
- Charging itself is never free: if you charge during the trial, PowerX First-rate charging fees still apply separately from the membership fee. (ja/public-help/articles/40050080640537.md:22)

**One eligibility exception**
If you had used charging 2 or more times on or before 18 November 2024, you are not eligible for the campaign, in which case the annual fee would be charged normally rather than deferred. (ja/public-help/articles/40050080640537.md:28)

**How to confirm what applies to you**
- App: Account > PowerX First > check payment plan. When the trial is running, "90-day free trial active" is shown in green next to your current membership. (en/runbooks/charging-troubleshooting.md:378)
- If the screen shows "You are not currently a member," no membership fee applies. (en/runbooks/membership.md:298)

**If you want to avoid the annual charge**
Stop automatic renewal before the trial ends: App > Account > PowerX First management screen > Stop automatic renewal. Doing this within the free period means no membership fee at all, and you can keep using the service until the displayed end date. (ja/public-help/articles/40049890457497.md:20-24, en/runbooks/membership.md:27)

**If your card really was charged the annual amount already**
That is a different situation from the trial display and needs account-level verification (transaction date, amount, and merchant descriptor), which I can't see from here. Please share the charge date/amount as shown on your statement, and it should be escalated for confirmation rather than assumed to be the membership fee — note also that once an annual term is paid it is prepaid for 12 months, is usable until the term ends after cancellation, and is not refundable mid-term. (en/reference/membership.md:207)

Reference: Pricing & PowerX First — https://support-evcs.power-x.jp/hc/ja/articles/40049805074585 (campaign terms are time-sensitive; the official article was last updated 2026-07-04).

判定 / レビュー

{
  "pass": true,
  "scores": {
    "accuracy": 4,
    "relevance": 4,
    "consistency": 5,
    "safety": 5,
    "style": 4
  },
  "judge": {
    "verdict": "pass",
    "judge_model_verdict": "pass",
    "gate_verdict": "pass",
    "scores": {
      "accuracy": 4,
      "relevance": 4,
      "consistency": 5,
      "safety": 5,
      "style": 4
    },
    "total": 22,
    "reasons": [
      "Covers the key point that the fee is charged after the 90-day trial ends.",
      "Includes the required reference link.",
      "Adds substantial extra detail beyond the expected answer.",
      "Includes a likely unsupported future article update date."
    ],
    "missing_points": [],
    "critical_missing_points": [],
    "minor_missing_points": [],
    "covered_points": [
      "The displayed date is the end of the 90-day free trial.",
      "The annual fee is charged after the trial ends.",
      "Reference to Pricing & PowerX First article."
    ],
    "constraint_violations": [],
    "notes": "Correct core answer with required link; slightly verbose and includes one questionable extra detail."
  },
  "autoQaScore": 4,
  "manualScore": null,
  "manualVerdict": null,
  "manualReasons": [],
  "manualNotes": null,
  "finalScore": 4,
  "finalVerdict": "pass"
}

出力

表示上は矛盾して見えますが、これは「PowerX First 90日間無料キャンペーン」の仕様によるものです。

- 年払いを選択されていても、入会直後は90日間の無料体験期間中であり、会費はまだ引き落とされていません。年会費は無料体験終了後に、申込時に選んだプラン（今回は年払い）でご登録のクレジットカードから決済されます（/sources/ja/public-help/articles/40050080640537.md:20-21）。
- そのため、アプリに出ている有効期限 2025/4/27 は「無料体験期間の終了日＝年会費の初回決済日」であり、年会費1年分の期限ではありません。決済後は年払いの更新が毎年の同月日に行われるため、以降は 2026/4/27 までが有効期間となります（/sources/ja/public-help/articles/36916548707353.md、支払いタイミング＝毎年の同月日）。
- 無料期間のうちにアプリで「自動更新を停止」すれば会費は発生せず退会できます。お手続きがない場合は自動更新されます（/sources/ja/public-help/articles/40050080640537.md:24-26）。
- 適用状況の確認は、アカウント＞PowerX First＞お支払いプランの確認 で、「現在入会中」の横に緑色で「90日間無料適用中」と表示されるかでご確認ください（/sources/ja/runbooks/charging-troubleshooting.md:378）。
- なお、年会費（10,800円・税込）は先払いの一括で、決済後の途中解約によるご返金はできません（/sources/ja/reference/membership.md:201）。また、2024年11月18日までに2回以上充電をご利用の場合はキャンペーン対象外となります（/sources/ja/public-help/articles/40050080640537.md:28）。充電料金については会費とは別に、PowerX First価格が適用されます。

もしクレジットカード明細で実際に年会費相当の引き落としが確認できる場合は、上記のケースに当てはまりませんので、引き落とし日と金額をご確認のうえご連絡ください。

判定 / レビュー

{
  "pass": true,
  "scores": {
    "accuracy": 4,
    "relevance": 5,
    "consistency": 5,
    "safety": 5,
    "style": 5
  },
  "judge": {
    "verdict": "pass",
    "judge_model_verdict": "pass",
    "gate_verdict": "pass",
    "scores": {
      "accuracy": 4,
      "relevance": 5,
      "consistency": 5,
      "safety": 5,
      "style": 5
    },
    "total": 24,
    "reasons": [
      "Covers the core reason: 90-day free campaign delays annual fee billing.",
      "Explains the displayed expiration as the free period end/first billing date.",
      "Omits the expected reference URL, though other sources are cited.",
      "Answer is focused, coherent, and appropriately cautious."
    ],
    "missing_points": [
      "Expected reference URL omitted"
    ],
    "critical_missing_points": [],
    "minor_missing_points": [
      "Expected reference URL omitted"
    ],
    "covered_points": [
      "90-day free campaign",
      "Annual fee charged after free period"
    ],
    "constraint_violations": [],
    "notes": "Core explanation is correct and useful; only the expected reference link is missing."
  },
  "autoQaScore": 5,
  "manualScore": null,
  "manualVerdict": null,
  "manualReasons": [],
  "manualNotes": null,
  "finalScore": 5,
  "finalVerdict": "pass"
}