Output

Yes, receipts can be issued. The process depends on what the payment was for:

**1. Charging (usage) receipts — self-service from the app**
- Tap the relevant reservation in your reservation list to open the billing amount screen, then tap the "Issue Receipt" (領収書発行) button at the bottom.
- Enter your email address and the receipt will be sent to you by email (sent from an "@stripe.com" address).
- Note: the receipt becomes available a while after the reservation time has ended.
- Source: /sources/ja/public-help/articles/24448695909017.md:20-24

**2. PowerX First membership fee receipts — via customer support**
- For receipts of completed PowerX First membership payments, please contact customer support; we'll process the issuance and send it from an "@stripe.com" address.
- If you need multiple receipts (e.g., for monthly payments), please specify the payment year/month(s) when contacting us.
- Completing email verification in advance (Account > Settings > Email address verification) makes the process smoother.
- Source: /sources/ja/public-help/articles/39866834771993.md:20-27

**3. Receipts with a specified recipient name (for general charging payments)**
- Please contact us via the inquiry form with the email address you'd like the receipt sent to.
- Source: /sources/ja/public-help/articles/39866834771993.md:27

Also, receipts include our invoice registration number (a "T"-prefixed number) at the top, so they can be used for invoice-related bookkeeping (/sources/ja/public-help/articles/28931895032345.md:20).

Judge / review

{
  "pass": false,
  "scores": {
    "accuracy": 3,
    "relevance": 4,
    "consistency": 4,
    "safety": 5,
    "style": 5
  },
  "judge": {
    "verdict": "fail",
    "judge_model_verdict": "fail",
    "gate_verdict": "fail",
    "scores": {
      "accuracy": 3,
      "relevance": 4,
      "consistency": 4,
      "safety": 5,
      "style": 5
    },
    "total": 21,
    "reasons": [
      "Correctly confirms receipts can be issued and that the procedure differs by payment type.",
      "Charging receipt flow mostly covered: select reservation, billing screen, tap Issue Receipt.",
      "PowerX First flow contradicts key: model says contact support instead of self-service via Account > PowerX First > Transaction History & Receipt.",
      "Specific 'Charging Events' tab name omitted (says 'reservation list').",
      "Both support article URLs from the expected answer are omitted.",
      "Extra details (email delivery, invoice number) are plausible but unverified against the key.",
      "Accuracy score below minimum (3 < 4).",
      "Critical answer points are missing (1).",
      "Too many minor missing points (2 > 1)."
    ],
    "missing_points": [
      "PowerX First membership-fee receipt self-service procedure: Account tab > PowerX First > Transaction History & Receipt; model instead directs users to customer support.",
      "'Charging Events' tab name for charging receipts omitted.",
      "Support article URLs for both procedures omitted."
    ],
    "critical_missing_points": [
      "PowerX First membership-fee receipt self-service procedure: Account tab > PowerX First > Transaction History & Receipt; model instead directs users to customer support."
    ],
    "minor_missing_points": [
      "'Charging Events' tab name for charging receipts omitted.",
      "Support article URLs for both procedures omitted."
    ],
    "covered_points": [
      "Receipts can be issued.",
      "Procedure differs between charging and PowerX First membership fee.",
      "Charging receipt: select the reservation, open billing details, tap Issue Receipt."
    ],
    "constraint_violations": [],
    "notes": "Charging flow is fine, but PowerX First flow is wrong (support contact vs self-service), which is a critical contradiction."
  },
  "autoQaScore": 4,
  "manualScore": null,
  "manualVerdict": null,
  "manualReasons": [],
  "manualNotes": null,
  "finalScore": 4,
  "finalVerdict": "fail"
}

Output

はい、発行できます。ご利用内容によって発行方法が異なります。

**充電利用分の領収書（アプリからご自身で発行）**
アプリの「予約一覧」から該当の予約をタップするとご請求金額の画面が表示され、画面下部の「領収書発行」ボタンから発行できます。ボタン押下後にメールアドレスを入力いただくと、領収書がメールで届きます（「@stripe.com」のアドレスから送付されます）。なお、領収書は予約時間終了後しばらく経ってから発行可能になります（/sources/ja/public-help/articles/24448695909017.md:20-24）。

**宛名付きの領収書をご希望の場合**
一般利用の決済分について宛名を指定した領収書が必要な場合は、送付先メールアドレスをご記入のうえ、お問い合わせフォームよりご連絡ください。その際、宛名・ユーザーID・アプリに登録のクレジットカード番号下4桁をご返信いただくとスムーズです（/sources/ja/public-help/articles/39866834771993.md:27、/sources/ja/runbooks/billing.md:254-258）。

**PowerX First 会費の領収書**
会費分はアプリから発行できず、カスタマーサポートへのお問い合わせが必要です。月払いなどで複数枚必要な場合は、決済年月をご指定のうえご連絡ください。事前に「アカウント＞設定＞メールアドレス認証」を済ませておくと手続きがスムーズです（/sources/ja/public-help/articles/39866834771993.md:20-26）。

なお、領収書にはインボイス（適格請求書）の登録番号（頭文字が「T」の番号）が上部に記載されています（/sources/ja/public-help/articles/28931895032345.md:20）。

ご希望の領収書の種類（充電分か会費分か、宛名の有無など）をお知らせいただければ、詳しくご案内いたします。

Judge / review

{
  "pass": false,
  "scores": {
    "accuracy": 2,
    "relevance": 4,
    "consistency": 3,
    "safety": 5,
    "style": 4
  },
  "judge": {
    "verdict": "fail",
    "judge_model_verdict": "fail",
    "gate_verdict": "fail",
    "scores": {
      "accuracy": 2,
      "relevance": 4,
      "consistency": 3,
      "safety": 5,
      "style": 4
    },
    "total": 18,
    "reasons": [
      "PowerX First会費の領収書について「アプリから発行できずサポート問い合わせが必要」と説明し、期待回答（アプリのアカウントタブから発行可能）と正反対で矛盾",
      "充電料金の領収書の導線を「予約一覧」タブと説明し、期待回答の「充電履歴」タブと不一致",
      "請求明細画面での「領収書発行する」操作は「ご請求金額の画面」「領収書発行」とほぼ同等にカバー",
      "充電分と会費分で発行方法が異なる旨は正しく記載",
      "インボイス番号や宛名対応など過剰な追加情報があるが質問には関連",
      "Accuracy score below minimum (2 < 4).",
      "Total score below minimum (18 < 20).",
      "Critical answer points are missing (2)."
    ],
    "missing_points": [
      "PowerX First会費の領収書はアプリから発行可能：「アカウント」タブ→「PowerX First」→画面下部の「お支払い履歴・領収書」から発行する手順が欠落し、逆に発行不可と誤記",
      "充電料金の領収書は「充電履歴」タブから該当予約を選択する旨（「予約一覧」と誤記）",
      "請求明細画面で「領収書発行する」をタップという表現（「ご請求金額の画面」の「領収書発行」ボタンと表現）"
    ],
    "critical_missing_points": [
      "PowerX First会費の領収書はアプリから発行可能：「アカウント」タブ→「PowerX First」→画面下部の「お支払い履歴・領収書」から発行する手順が欠落し、逆に発行不可と誤記",
      "充電料金の領収書は「充電履歴」タブから該当予約を選択する旨（「予約一覧」と誤記）"
    ],
    "minor_missing_points": [
      "請求明細画面で「領収書発行する」をタップという表現（「ご請求金額の画面」の「領収書発行」ボタンと表現）"
    ],
    "covered_points": [
      "領収書はアプリから発行できる旨",
      "充電料金とPowerX First会費で発行方法が異なる旨",
      "充電分：予約選択→請求画面→領収書発行ボタンの流れ",
      "サポート記事の参照（ソース引用）"
    ],
    "constraint_violations": [],
    "notes": "会費の領収書をアプリから発行できないと誤説明しており主要手順と矛盾。充電分のタブ名も不一致。日本語・プレーン形式の制約は遵守。"
  },
  "autoQaScore": 4,
  "manualScore": null,
  "manualVerdict": null,
  "manualReasons": [],
  "manualNotes": null,
  "finalScore": 4,
  "finalVerdict": "fail"
}

Output

Yes — PowerX receipts can be issued, and the route depends on which charge you need the receipt for.

**1. Charging (usage) receipts — self-service in the app**
Open the reservation list, tap the relevant reservation to open the billing amount screen, then use the "Issue receipt (領収書発行)" button at the bottom of that screen. After tapping it, enter an email address and the receipt is sent to you.
- The email comes from a **@stripe.com** address (whitelist it if nothing arrives).
- A receipt becomes available only **some time after the reservation end time**, so it may not appear immediately after charging.
- Source: /sources/ja/public-help/articles/24448695909017.md:20-24 (official Help Center, updated 2024-11-26)

**2. PowerX First membership-fee receipts — via customer support**
For a receipt for a completed PowerX First membership-fee payment, contact customer support. After they process it, the receipt is sent from a @stripe.com address. If you need several receipts (e.g., monthly payments), specify the payment year/month when you inquire. Completing email authentication under Account > Settings first makes the process smoother.
- Source: /sources/ja/public-help/articles/39866834771993.md:20-25 (official, updated 2025-03-21)

**3. Receipts with a specified recipient name (宛名)**
For recipient-named receipts covering general charging payments, contact PowerX through the inquiry form with the destination email address filled in (/sources/ja/public-help/articles/39866834771993.md:27). In practice, support also asks for the recipient name, your user ID, and the last four digits of the card registered in the app before issuing individual receipts (/sources/en/runbooks/billing.md:254-258).

**4. Invoice (qualified invoice) number**
Yes — the top of the receipt shows a "登録番号" (registration number) beginning with the letter T, which is the invoice registration number (/sources/ja/public-help/articles/28931895032345.md:20-22, updated 2026-07-17).

**If you can't find an older charge** (e.g., last month or last year): receipts are issued from the reservation history as above. Since the service can't be used without app registration, a charge that doesn't appear may have been made under an account registered on a different device (/sources/en/runbooks/corporate.md:51-55).

Tell me whether you need a charging receipt or a PowerX First membership-fee receipt, and I can walk you through the exact steps.

Judge / review

{
  "pass": false,
  "scores": {
    "accuracy": 2,
    "relevance": 3,
    "consistency": 2,
    "safety": 5,
    "style": 4
  },
  "judge": {
    "verdict": "fail",
    "judge_model_verdict": "fail",
    "gate_verdict": "fail",
    "scores": {
      "accuracy": 2,
      "relevance": 3,
      "consistency": 2,
      "safety": 5,
      "style": 4
    },
    "total": 16,
    "reasons": [
      "Covers that receipts can be issued.",
      "Covers charging receipt steps from reservation/billing screen.",
      "Contradicts expected membership-fee receipt app procedure.",
      "Adds extra receipt topics not requested.",
      "Internally coherent but inconsistent with expected answer.",
      "Accuracy score below minimum (2 < 4).",
      "Relevance score below minimum (3 < 4).",
      "Total score below minimum (16 < 20).",
      "Critical answer points are missing (1)."
    ],
    "missing_points": [
      "Membership-fee receipt app procedure omitted and replaced with support-contact guidance.",
      "Exact 'Charging Events' tab name omitted."
    ],
    "critical_missing_points": [
      "Membership-fee receipt app procedure omitted and replaced with support-contact guidance."
    ],
    "minor_missing_points": [
      "Exact 'Charging Events' tab name omitted."
    ],
    "covered_points": [
      "Receipts can be issued.",
      "Procedure differs by receipt type.",
      "Charging receipt issued from reservation billing screen."
    ],
    "constraint_violations": [],
    "notes": "Charging steps covered, but membership receipt app procedure is missing and contradicted by support-contact guidance."
  },
  "autoQaScore": 3,
  "manualScore": null,
  "manualVerdict": null,
  "manualReasons": [],
  "manualNotes": null,
  "finalScore": 3,
  "finalVerdict": "fail"
}

Output

はい、発行できます。内容によって発行方法が2通りあります。

■ 充電料金（ご利用ごと）の領収書
アプリの予約一覧から該当の予約をタップするとご請求金額の画面が表示され、その画面下部にある「領収書発行」ボタンから発行できます。ボタン押下後にメールアドレスを入力すると、PDFの領収書がメールで届きます（送付元は「@stripe.com」）。なお、領収書は予約時間終了後、しばらく経ってから発行可能になります。
参考：/sources/ja/public-help/articles/24448695909017.md:20-24

■ PowerX First会費の領収書
決済が完了している会費分について領収証が必要な場合は、カスタマーサポートまでお問い合わせください。サポート側で発行手続きのうえ「@stripe.com」のメールアドレスより送付します。月払いなどで複数枚必要な場合は、ご希望の決済年月を指定してお申し付けください。事前に「アカウント＞設定＞メールアドレス認証」を完了いただくと、よりスムーズにご案内できます。
参考：/sources/ja/public-help/articles/39866834771993.md:18-27

■ 宛名入りの領収書について
一般利用の決済分について宛名付きの領収書を希望される場合は、送付先メールアドレスをご記入のうえ、問合せフォームよりご連絡ください（同記事 :27）。個別に宛名入りで発行する場合は、宛名のほかにユーザーIDとアプリ登録のクレジットカード番号下4桁の確認が必要です（/sources/ja/runbooks/billing.md:258）。

■ インボイス（適格請求書）について
領収証の上部に「登録番号」として、頭文字がTで始まる番号が記載されており、これがインボイスの登録番号になります（/sources/ja/public-help/articles/28931895032345.md:18）。

1ヶ月前や昨年など過去にご利用分の領収書についても、アプリの予約履歴から発行いただけます。ご希望の予約がアプリ上で見つからない場合や、宛名入りの発行をご希望の場合は、お気軽にお申し付けください。

Judge / review

{
  "pass": false,
  "scores": {
    "accuracy": 2,
    "relevance": 3,
    "consistency": 2,
    "safety": 5,
    "style": 4
  },
  "judge": {
    "verdict": "fail",
    "judge_model_verdict": "fail",
    "gate_verdict": "fail",
    "scores": {
      "accuracy": 2,
      "relevance": 3,
      "consistency": 2,
      "safety": 5,
      "style": 4
    },
    "total": 16,
    "reasons": [
      "充電料金の領収書発行はほぼカバーしている。",
      "PowerX First会費はアプリから発行できるとする期待回答と矛盾する。",
      "会費領収書の正しいアプリ内導線が欠落している。",
      "追加情報がやや多いが、主題から大きく外れてはいない。",
      "日本語で丁寧かつ読みやすい。",
      "Accuracy score below minimum (2 < 4).",
      "Relevance score below minimum (3 < 4).",
      "Total score below minimum (16 < 20).",
      "Critical answer points are missing (2)."
    ],
    "missing_points": [
      "PowerX First会費の領収書をアプリのアカウントタブから発行できる点",
      "アカウントタブからPowerX Firstを選択し、お支払い履歴・領収書から発行する導線",
      "充電料金は充電履歴タブから選択する点の明示"
    ],
    "critical_missing_points": [
      "PowerX First会費の領収書をアプリのアカウントタブから発行できる点",
      "アカウントタブからPowerX Firstを選択し、お支払い履歴・領収書から発行する導線"
    ],
    "minor_missing_points": [
      "充電料金は充電履歴タブから選択する点の明示"
    ],
    "covered_points": [
      "領収書は発行できる",
      "充電料金とPowerX First会費で発行方法が異なる",
      "充電料金はアプリの予約から請求明細画面で発行できる"
    ],
    "constraint_violations": [],
    "notes": "PowerX First会費の発行方法がアプリではなくサポート問い合わせになっており、期待回答と矛盾するため不合格。"
  },
  "autoQaScore": 3,
  "manualScore": null,
  "manualVerdict": null,
  "manualReasons": [],
  "manualNotes": null,
  "finalScore": 3,
  "finalVerdict": "fail"
}