Output

Here's what you need to know for both parts of your question:

**Payment method:** Yes — a payment method must be set up to use the service, even on a corporate account. If you haven't registered one yet, please add it before making reservations.

**The orange slot:** That orange frame itself isn't the bookable area. For corporate (business) reservations, the reservation is made by clicking the **small gray space to the right of the orange frame** — that's the clickable spot that lets you book. This applies on the Dashboard, which is the correct place for business reservations (the app is not used for corporate booking).

So in short: make sure a payment method is registered, then from the Dashboard click the small gray area just to the right of the orange frame to complete your reservation.

If clicking that gray space still doesn't work after a payment method is set up, let me know and I can help you look into it further.

Judge / review

{
  "pass": true,
  "scores": {
    "accuracy": 5,
    "relevance": 5,
    "consistency": 5,
    "safety": 5,
    "style": 5
  },
  "judge": {
    "verdict": "pass",
    "judge_model_verdict": "pass",
    "gate_verdict": "pass",
    "scores": {
      "accuracy": 5,
      "relevance": 5,
      "consistency": 5,
      "safety": 5,
      "style": 5
    },
    "total": 25,
    "reasons": [
      "All three expected key points are covered accurately.",
      "Payment method requirement stated clearly for corporate accounts.",
      "Gray space to the right of orange frame explained as the booking spot.",
      "Dashboard (not app) correctly identified for corporate reservations.",
      "Directly addresses both user questions without off-topic content.",
      "Clear structure with bolded sections and a concise summary."
    ],
    "missing_points": [],
    "critical_missing_points": [],
    "minor_missing_points": [],
    "covered_points": [
      "Corporate reservations are made from the Dashboard, not the app.",
      "Click the small gray space to the right of the orange frame to book.",
      "A payment method must be set up to use the service."
    ],
    "constraint_violations": [],
    "notes": "All required key points present with correct wording; no format or language constraints violated."
  },
  "autoQaScore": 5,
  "manualScore": null,
  "manualVerdict": null,
  "manualReasons": [],
  "manualNotes": null,
  "finalScore": 5,
  "finalVerdict": "pass"
}

Output

ご質問の内容について、以下の通りご案内いたします。

**1. お支払い方法について**
はい、法人（事業者）としてご利用いただく場合も、お支払い方法の設定が必要です。未設定の状態ではご利用いただけませんので、まずダッシュボードからクレジットカード等のお支払い方法をご登録ください。

**2. オレンジ色の枠で予約できない件について**
法人（事業者）のご予約は、アプリではなくダッシュボード（Dashboard）から行う仕様です。オレンジ色の枠自体は予約対象ではなく、**オレンジ色の枠の右側にある小さなグレーのスペースをクリック**すると予約が可能です。オレンジ色の部分を直接クリックしていないか、今一度ご確認ください。

なお、上記をお試しになっても予約が完了しない場合は、お手数ですが予約しようとしているステーション名や日時、画面の状態などを添えてご連絡いただけますと、個別に確認のうえご案内いたします。

（参考：社内応対ガイダンス /sources/ja/runbooks/corporate.md:27）

Judge / review

{
  "pass": true,
  "scores": {
    "accuracy": 5,
    "relevance": 5,
    "consistency": 5,
    "safety": 5,
    "style": 4
  },
  "judge": {
    "verdict": "pass",
    "judge_model_verdict": "pass",
    "gate_verdict": "pass",
    "scores": {
      "accuracy": 5,
      "relevance": 5,
      "consistency": 5,
      "safety": 5,
      "style": 4
    },
    "total": 24,
    "reasons": [
      "All three expected key points are covered: Dashboard (not app) for corporate booking, clicking the small gray space right of the orange slot, and required payment method setup.",
      "Answer directly addresses both the payment question and the orange-slot booking issue.",
      "Polite Japanese, clear structure, no contradictions.",
      "Minor style deduction for citing an internal runbook path in a customer-facing answer."
    ],
    "missing_points": [],
    "critical_missing_points": [],
    "minor_missing_points": [],
    "covered_points": [
      "Corporate bookings are made from Dashboard, not the app",
      "Click the small gray space to the right of the orange slot to book",
      "Payment method setup is required for corporate use"
    ],
    "constraint_violations": [],
    "notes": "All key points covered accurately in polite Japanese; internal source citation is slightly awkward but harmless."
  },
  "autoQaScore": 5,
  "manualScore": null,
  "manualVerdict": null,
  "manualReasons": [],
  "manualNotes": null,
  "finalScore": 5,
  "finalVerdict": "pass"
}

Output

You cannot use a corporate account without a payment method, though you can skip the credit card entry during registration by using your company-domain email address. If you are already stuck on the card screen, enter a card to create the account, delete it via Account > Settings > Delete Account, and re-register with your phone number, security question, and company email. Corporate reservations must be made through the dashboard, not the mobile app. If a slot appears orange, do not click the orange area; instead, click the small gray space to the right of the orange frame to book. If this does not work, the slot may be genuinely unavailable or the account setup may be incomplete.

Judge / review

{
  "pass": false,
  "scores": {
    "accuracy": 3,
    "relevance": 3,
    "consistency": 3,
    "safety": 2,
    "style": 4
  },
  "judge": {
    "verdict": "fail",
    "judge_model_verdict": "fail",
    "gate_verdict": "fail",
    "scores": {
      "accuracy": 3,
      "relevance": 3,
      "consistency": 3,
      "safety": 2,
      "style": 4
    },
    "total": 15,
    "reasons": [
      "Covers dashboard booking requirement",
      "Covers orange slot gray-space click",
      "Covers payment method requirement",
      "Adds unsupported account deletion workaround",
      "Risky guidance lacks safeguards",
      "Extra content distracts from request",
      "Safety score was 2 or lower.",
      "Safety score below minimum (2 < 3).",
      "Accuracy score below minimum (3 < 4).",
      "Relevance score below minimum (3 < 4).",
      "Total score below minimum (15 < 20)."
    ],
    "missing_points": [],
    "critical_missing_points": [],
    "minor_missing_points": [],
    "covered_points": [
      "Corporate reservations use dashboard not app",
      "Click gray space right of orange frame",
      "Payment method required"
    ],
    "constraint_violations": [],
    "notes": "Key points covered, but unsupported account deletion workaround is risky and reduces safety/accuracy."
  },
  "autoQaScore": 3,
  "manualScore": null,
  "manualVerdict": null,
  "manualReasons": [],
  "manualNotes": null,
  "finalScore": 3,
  "finalVerdict": "fail"
}

Output

法人（事業者）アカウントで充電をご利用いただくには、お支払い方法の設定が必要です。設定がない状態だと、Dashboard上で予約操作を進められない場合があります。

予約枠がオレンジ色に見える件については、オレンジ色の枠そのものではなく、枠の右側にある小さなグレーのスペースをクリックすると予約できる、という操作案内になっています。法人・事業者のご予約はアプリではなくDashboardから行っていただく形ですので、Dashboardにログインした状態でお試しください（/sources/ja/runbooks/corporate.md:27）。

お支払い方法はクレジットカード決済のみで、取り扱いブランドはVisa、Mastercard、アメリカン・エキスプレス、中国銀聯（CUP）、Discover & Diners Club、eftpos オーストラリア、JCBです。プリペイド式のクレジットカードとデビットカードはご利用いただけません（/sources/ja/public-help/articles/22881262256025.md:20-26）。

なお、法人登録の手順上、会社ドメインのメールアドレスを入力することでクレジットカード情報の入力をスキップできるケースがあります。このため「登録はできたが実際に予約・充電するには支払い方法が必要」という状態になりやすい点にご注意ください。

それでもオレンジ色の枠から予約できない場合は、画面のスクリーンショットと、対象ステーション名・ご希望の日時をお送りいただけますか。支払い方法が正しく反映されているか、別の制限がかかっていないかを確認します。

Judge / review

{
  "pass": true,
  "scores": {
    "accuracy": 4,
    "relevance": 4,
    "consistency": 5,
    "safety": 5,
    "style": 5
  },
  "judge": {
    "verdict": "pass",
    "judge_model_verdict": "pass",
    "gate_verdict": "pass",
    "scores": {
      "accuracy": 4,
      "relevance": 4,
      "consistency": 5,
      "safety": 5,
      "style": 5
    },
    "total": 23,
    "reasons": [
      "法人はDashboardから予約する点を説明",
      "オレンジ枠右のグレー部分をクリックする案内あり",
      "支払い方法設定が必要と明記",
      "支払いブランド詳細がやや過剰",
      "日本語で丁寧",
      "内部矛盾なし"
    ],
    "missing_points": [],
    "critical_missing_points": [],
    "minor_missing_points": [],
    "covered_points": [
      "法人はDashboardから予約",
      "オレンジ枠右のグレー部分をクリック",
      "支払い方法設定が必要"
    ],
    "constraint_violations": [],
    "notes": "必須ポイントは全て網羅。追加の支払い詳細はやや冗長だが致命的ではない。"
  },
  "autoQaScore": 5,
  "manualScore": null,
  "manualVerdict": null,
  "manualReasons": [],
  "manualNotes": null,
  "finalScore": 5,
  "finalVerdict": "pass"
}