プロンプト (ja)
法人登録の際にクレジットカード登録を要求されます。不要と言われていますが、どう対処すればよいでしょうか。
ケース詳細
更新 2026年8月31日 07:58 ・ ワークフロー active
プロンプト (ja)
法人登録の際にクレジットカード登録を要求されます。不要と言われていますが、どう対処すればよいでしょうか。
期待値 (ja)
法人契約は特定のドメイン入力でクレジットカード登録をスキップ可能です。すでに画面が切り替わっている場合は、クレジットカード登録画面から前の画面に戻れない場合は、画面右上の三点メニューをタップし、「アカウントを削除」を選択してください。アカウントを削除した後、最初から登録をやり直すことができます。
ターゲット (ja)
-
自動採点と任意の手動上書きを含む最近の出力です。
出力
Here's how to handle it, based on our corporate registration guidance: **The key point:** For corporate contracts, credit card registration can be skipped by entering your company's email address (the corporate domain triggers the skip). **If you're still at the start of registration:** Simply proceed with the flow in this order: phone number → security question + company email address. Entering the corporate email domain will let you bypass the credit card screen. **If you've already been taken to the credit card entry screen:** Unfortunately you can't go back from there, so please do the following: 1. Enter credit card information once to complete the account registration. 2. Delete the account yourself (in the app: Account > Settings > Delete Account). 3. Re-register, this time following the order: phone number → security question + company email address. The corporate domain will allow you to skip the card registration step. **Additional notes:** - Your email address does not need to be verified for the account registration or for making charging reservations to work. - After the authentication code, you'll register via the security question, company email, and gender — no credit card information is required at that stage. - One caveat: even though card registration at signup can be skipped, a payment method does need to be configured on the account in order to make reservations through the corporate Dashboard. If you run into any issue where the corporate domain still doesn't skip the card screen, let us know and we can look into it further.
判定 / レビュー
{
"pass": false,
"scores": {
"accuracy": 3,
"relevance": 4,
"consistency": 4,
"safety": 5,
"style": 5
},
"judge": {
"verdict": "fail",
"judge_model_verdict": "fail",
"gate_verdict": "fail",
"scores": {
"accuracy": 3,
"relevance": 4,
"consistency": 4,
"safety": 5,
"style": 5
},
"total": 21,
"reasons": [
"Correctly explains corporate-domain email skip for credit card registration",
"Delete-account instruction gives wrong path (Account > Settings) instead of three-dot menu top-right",
"Adds unsupported step to enter card info before deleting, not in expected procedure",
"Extra unverified claims about email verification and Dashboard payment method",
"Re-registration flow after deletion is clearly described",
"Answer is well organized but contains a materially wrong required instruction",
"Accuracy score below minimum (3 < 4).",
"Critical answer points are missing (2)."
],
"missing_points": [
"Required instruction to tap the three-dot menu in the top-right corner and select 'Delete Account' is omitted; a different navigation path is given instead",
"Expected procedure distorted by instructing users to enter credit card information before deleting the account"
],
"critical_missing_points": [
"Required instruction to tap the three-dot menu in the top-right corner and select 'Delete Account' is omitted; a different navigation path is given instead",
"Expected procedure distorted by instructing users to enter credit card information before deleting the account"
],
"minor_missing_points": [],
"covered_points": [
"Corporate contracts can skip credit card registration by entering the corporate email domain",
"After account deletion, registration can be restarted from the beginning"
],
"constraint_violations": [],
"notes": "Domain-skip point covered well, but the delete-account path contradicts the key point and an unsupported card-entry step was added."
},
"autoQaScore": 4,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 4,
"finalVerdict": "fail"
}出力
法人登録の際のクレジットカード登録については、次の方法でスキップできます。 **基本の対処法** 法人契約の場合、登録時に**会社ドメインのメールアドレスを入力すると、クレジットカード登録をスキップできる**仕様です(/sources/ja/runbooks/corporate.md:111)。 **すでにカード登録画面に切り替わってしまった場合** メールアドレス入力をスキップして進むとクレジットカード登録画面に切り替わり、前の画面に戻れない仕様のため、以下の手順でやり直していただく必要があります(/sources/ja/runbooks/corporate.md:93-97、65-69)。 1. 一度、クレジットカード情報を入力してアカウント登録を完了させる(削除のための仮登録なので、個人カードでも構いません) 2. アプリ内の「アカウント>設定>アカウントの削除」から、ご自身でアカウントを削除する 3. 再登録時は、**電話番号入力 → 秘密の質問+会社ドメインのメールアドレス入力**の順で進める なお、メールアドレスが未認証の状態でもアカウント登録や充電予約は可能です。 **補足** - この手順は時期依存の応対ガイダンスに基づくもので、画面仕様が変更されている場合があります。上記の手順でうまくいかない場合は、お手数ですがサポートまでご連絡ください。 - なお、法人名義のクレジットカード自体の登録は可能です(Visa、Mastercard、American Express、JCB ほか。プリペイドカード・デビットカードは利用不可)(/sources/ja/public-help/articles/22881566685721.md)。
判定 / レビュー
{
"pass": false,
"scores": {
"accuracy": 3,
"relevance": 4,
"consistency": 4,
"safety": 4,
"style": 5
},
"judge": {
"verdict": "fail",
"judge_model_verdict": "fail",
"gate_verdict": "fail",
"scores": {
"accuracy": 3,
"relevance": 4,
"consistency": 4,
"safety": 4,
"style": 5
},
"total": 20,
"reasons": [
"ドメイン入力によるスキップ方法は正しく説明されている",
"削除手順が期待回答と矛盾:三点メニューではなく設定画面からの削除を案内",
"カード入力して登録を完了させてから削除する追加手順は期待回答にない指示",
"削除後の再登録(やり直し)については言及あり",
"カード種別などの補足は過剰だが有害ではない",
"Accuracy score below minimum (3 < 4).",
"Critical answer points are missing (1)."
],
"missing_points": [
"画面右上の三点メニューをタップし「アカウントを削除」を選択する正規の手順が欠落し、異なる削除手順(設定画面経由・カード入力後の仮登録)を提示して矛盾"
],
"critical_missing_points": [
"画面右上の三点メニューをタップし「アカウントを削除」を選択する正規の手順が欠落し、異なる削除手順(設定画面経由・カード入力後の仮登録)を提示して矛盾"
],
"minor_missing_points": [],
"covered_points": [
"法人契約は会社ドメインのメールアドレス入力でクレジットカード登録をスキップ可能",
"カード登録画面に切り替わると前の画面に戻れない旨の説明",
"アカウント削除後に最初から登録をやり直せること"
],
"constraint_violations": [],
"notes": "スキップ方法とやり直しの概念はカバーするが、削除手順が期待回答の三点メニュー手順と矛盾し重大な不正確さ。"
},
"autoQaScore": 4,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 4,
"finalVerdict": "fail"
}出力
**Short answer:** For a corporate contract, the credit‑card step can be skipped — but only if the app is taken through the email step in the right order. If it has already jumped to the card screen, there is a known workaround. **1. Normal path — skip the card** Entering a specific (company) email domain during registration lets you bypass credit‑card registration for a corporate contract. So the card prompt usually appears because the email/domain step was skipped or the flow moved to the card screen before email entry. - /sources/en/runbooks/corporate.md:107 (CS‑133) - /sources/en/runbooks/corporate.md:93‑97 (CS‑120) **2. If you're already stuck on the card screen** - Enter a card once to complete account creation (a personal card is acceptable, since this account will be deleted). - Delete that account yourself: in‑app **Account > Settings > Delete Account**. - Re‑register in this order: phone number → secret question + email, and enter the company‑domain email address. That enables corporate registration without card registration. - /sources/en/runbooks/corporate.md:65‑69, :97 **3. Useful notes** - An unverified email address does not block account registration or making charging reservations. (/sources/en/runbooks/corporate.md:97) - Adding staff via the corporate dashboard does not require card info: after the verification code, they register with the security question, company email, and gender. (/sources/en/runbooks/corporate.md:121‑125) - If you also want the paid PowerX First membership, a registered card is required for the membership fee, and some customers sequence personal/company cards around renewal. (/sources/en/runbooks/corporate.md:79‑83) **Two caveats I want to be upfront about** - The material available to me says "a specific domain" but does not state the exact domain string to enter — please confirm the exact domain with your PowerX corporate contact/support before re‑registering. - This guidance comes from QA‑authored operational runbooks; there is no public Help Center article in this workspace covering corporate registration or the card‑skip domain, so the procedure could change.
判定 / レビュー
{
"pass": false,
"scores": {
"accuracy": 3,
"relevance": 5,
"consistency": 4,
"safety": 4,
"style": 4
},
"judge": {
"verdict": "fail",
"judge_model_verdict": "fail",
"gate_verdict": "fail",
"scores": {
"accuracy": 3,
"relevance": 5,
"consistency": 4,
"safety": 4,
"style": 4
},
"total": 20,
"reasons": [
"Covers corporate card skip via company domain.",
"Covers deleting account and restarting registration.",
"Omits required three-dot menu top-right Delete Account path.",
"Adds unsupported enter-card-once workaround.",
"Clear and relevant but includes extra caveats.",
"Accuracy score below minimum (3 < 4).",
"Critical answer points are missing (1)."
],
"missing_points": [
"Exact three-dot menu top-right Delete Account path"
],
"critical_missing_points": [
"Exact three-dot menu top-right Delete Account path"
],
"minor_missing_points": [],
"covered_points": [
"Skip card with specific company domain",
"Delete account if stuck",
"Restart registration from beginning"
],
"constraint_violations": [],
"notes": "Core skip and restart covered, but required three-dot menu delete path missing/contradicted; fail."
},
"autoQaScore": 4,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 4,
"finalVerdict": "fail"
}出力
法人登録時のクレジットカード入力画面について、確認できた手順をご案内します。 1. 前提となる仕様 メールアドレス入力の前にクレジットカード入力画面へ切り替わった場合、その状態ではカード情報の入力が必須になります。逆に、登録時に会社(特定)ドメインのメールアドレスを入力できれば、クレジットカード登録はスキップできます(/sources/ja/runbooks/corporate.md:97、/sources/ja/runbooks/corporate.md:111)。アプリを再インストールしても、この画面状態はリセットされません。 2. すでにカード画面に進んで戻れない場合の対処 - 一旦クレジットカード情報を入力してアカウント登録を完了させる(削除前提のため、個人名義のカードでも可) - アプリ内で「アカウント」>「設定」>「アカウントの削除」を実行して、そのアカウントを削除する(/sources/ja/public-help/articles/22879527604249.md:20) - 削除後に再登録し、電話番号入力 →「秘密の質問」+会社ドメインのメールアドレス入力、の順で進めると法人登録が可能(/sources/ja/runbooks/corporate.md:69) 3. ご留意点 - メールアドレスが未認証のままでも、アカウント登録や充電予約は可能です。 - アカウントの削除を行うと登録情報はすべて消去されます。PowerX Firstにご入会中の場合は、先に「アカウント」>「PowerX First管理画面」>「自動更新を停止」してください。 - 法人(事業者)としてのご予約はアプリではなくDashboardから行っていただき、その際にお支払い方法の設定が必要です。 - 会社名義のクレジットカード自体の登録は可能です(/sources/ja/public-help/articles/22881566685721.md:14)。 4. 補足 スキップ対象となる具体的なドメイン名は、現在参照できる資料に記載がありません。この手順自体も2026年8月17日時点の社内運用ガイダンス(暫定)に基づくもので、公式ヘルプセンターに明文化された記事は確認できていないため、実際の対象ドメインや画面挙動については、お問い合わせ時にご確認いただく形になります。ご希望であれば、現在の登録状況(画面の表示、入力済みの項目)をお知らせください。
判定 / レビュー
{
"pass": false,
"scores": {
"accuracy": 3,
"relevance": 4,
"consistency": 4,
"safety": 5,
"style": 4
},
"judge": {
"verdict": "fail",
"judge_model_verdict": "fail",
"gate_verdict": "fail",
"scores": {
"accuracy": 3,
"relevance": 4,
"consistency": 4,
"safety": 5,
"style": 4
},
"total": 20,
"reasons": [
"Core guidance (domain skip, delete account, redo registration) is present",
"Specific UI navigation for account deletion contradicts expected answer (three-dot menu vs settings path)",
"Model adds unnecessary step of entering card info before deletion",
"Extra context (PowerX First, Dashboard) is relevant but not required",
"Overall direction is correct but specific instruction differs materially",
"Accuracy score below minimum (3 < 4).",
"Critical answer points are missing (1)."
],
"missing_points": [
"Expected: tap three-dot menu in upper right to select 'Delete Account'; Model: navigate via Account > Settings > Delete Account (different UI path)"
],
"critical_missing_points": [
"Expected: tap three-dot menu in upper right to select 'Delete Account'; Model: navigate via Account > Settings > Delete Account (different UI path)"
],
"minor_missing_points": [],
"covered_points": [
"Corporate contracts can skip credit card by entering specific domain email",
"Delete account and redo registration from the beginning",
"Re-registration flow after deletion"
],
"constraint_violations": [],
"notes": "Core advice correct but specific UI navigation for account deletion contradicts expected answer's three-dot menu instruction."
},
"autoQaScore": 4,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 4,
"finalVerdict": "fail"
}