Prompt (en)
I canceled my current reservation. Can I make a reservation at another location afterward? (I’m a paid member.)
Case detail
Updated Aug 31, 2026, 07:58 AM • Workflow active
Prompt (en)
I canceled my current reservation. Can I make a reservation at another location afterward? (I’m a paid member.)
Expected (en)
PowerX First members can book from 3 days in advance, up to 3 reservations at a time; if slots are open you can book at another location.
Target (en)
-
Recent outputs with automated scoring and optional manual override.
Output
Yes — you can. After canceling your current reservation, you're free to book at another location, as long as the new station has open slots. A few things to keep in mind as a paid PowerX First member: - **Booking window:** You can make reservations from 3 days in advance. - **Concurrent limit:** You can hold up to 3 reservations at a time, so canceling one frees up room to book elsewhere. - **Availability:** The new location must have a bookable (white) time slot — slots can be grayed out if the charger is in use, reserved by someone else, under maintenance, or outside facility hours. If you canceled before the reservation start time, no cancellation fee generally applies. Sources: /sources/en/runbooks/reservations.md:44-49 (CS-010), /sources/en/reference/membership.md:27-28, /sources/en/runbooks/reservations.md:248-252
Judge / review
{
"pass": true,
"scores": {
"accuracy": 5,
"relevance": 5,
"consistency": 5,
"safety": 5,
"style": 5
},
"judge": {
"verdict": "pass",
"judge_model_verdict": "pass",
"gate_verdict": "pass",
"scores": {
"accuracy": 5,
"relevance": 5,
"consistency": 5,
"safety": 5,
"style": 5
},
"total": 25,
"reasons": [
"All three expected key points are covered: 3-day advance booking, 3 concurrent reservations, and booking another location if slots are open.",
"Answer directly addresses the user's question about booking elsewhere after cancellation.",
"Extra details (white slot availability, cancellation fee) are consistent and helpful, not contradictory.",
"Clear structure with concise bullets and cited sources."
],
"missing_points": [],
"critical_missing_points": [],
"minor_missing_points": [],
"covered_points": [
"PowerX First members can book from 3 days in advance",
"Up to 3 reservations at a time; canceling frees capacity",
"Can book at another location if slots are open"
],
"constraint_violations": [],
"notes": "All required key points present with accurate supporting detail; no omissions or contradictions."
},
"autoQaScore": 5,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 5,
"finalVerdict": "pass"
}Output
はい、別の拠点でもご予約いただけます。 - **複数拠点での予約は可能**です。キャンセル済みであれば枠も空いていますので、空きのある拠点であればそのまま新しく予約を作成できます。 - 予約は**お一人様同時に3件まで**です(/sources/ja/public-help/articles/22880612665369.md:25、/sources/ja/public-help/articles/25179904291225.md:20)。 - PowerX First会員の場合、**3日前から**予約可能です(一般利用は当日30分前から)(/sources/ja/public-help/articles/25179904291225.md:22-24)。 ご予約はアプリのマップから拠点を選んで作成してください。なお、施設の営業時間外・定休日・メンテナンス中・他のお客様が利用中の場合は、時間帯がグレー表示になり予約できないことがありますので、白く表示されている時間帯をお選びください。 ご希望の拠点や日時で予約が取れない場合は、お気軽にお知らせください。
Judge / review
{
"pass": true,
"scores": {
"accuracy": 5,
"relevance": 5,
"consistency": 5,
"safety": 5,
"style": 5
},
"judge": {
"verdict": "pass",
"judge_model_verdict": "pass",
"gate_verdict": "pass",
"scores": {
"accuracy": 5,
"relevance": 5,
"consistency": 5,
"safety": 5,
"style": 5
},
"total": 25,
"reasons": [
"Confirms booking at another location is possible if slots are available",
"States PowerX First members can book from 3 days in advance",
"States the limit of 3 simultaneous reservations per person",
"Adds practical booking steps and availability caveats without contradicting key points",
"Polite Japanese, clear structure, appropriate for a paid member"
],
"missing_points": [],
"critical_missing_points": [],
"minor_missing_points": [],
"covered_points": [
"PowerX First members can book from 3 days in advance",
"Up to 3 simultaneous reservations per person",
"Booking at another location is possible if there is availability"
],
"constraint_violations": [],
"notes": "All expected key points covered with citations; extra booking guidance is helpful, not off-task."
},
"autoQaScore": 5,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 5,
"finalVerdict": "pass"
}Output
Yes — you can book at another location after canceling, as long as you're within the reservation limits and there are open slots. **What applies to you as a PowerX First (paid) member** - You can hold up to **3 reservations at the same time**, and First members can book **from 3 days in advance**. So canceling one reservation does not lock you out — you're free to reserve at a different station if a slot is available (/sources/en/runbooks/reservations.md:68, matching the Japanese entry at /sources/ja/runbooks/reservations.md:68). - The official Help Center also confirms that booking at multiple locations is allowed, with a cap of **3 reservations per person** (it notes this limit may change in future): https://support-evcs.power-x.jp/hc/ja/articles/22880612665369 (/sources/ja/public-help/articles/22880612665369.md:20) **How to do it** Open the PowerX app map, select the other station, and reserve an available (white) time slot. At the reserved time, the QR code appears in the app — hold it over the reader, plug in, and press Start. **Two things worth checking** - **Cancellation fee:** cancel before the reservation/charging start time to avoid the ¥500 cancellation fee; after the start time you can no longer cancel it yourself and need support (/sources/en/runbooks/reservations.md:82–89). You can see the exact policy for a booking in the app under "Reservations/History" → the reservation → menu → "Usage details" → "Cancellation policy." - **Slot availability at the new station:** a time bar shows gray (unbookable) if it's outside facility hours, a regular closing day, the charger is preparing/under maintenance, or someone else has already reserved it (/sources/en/runbooks/reservations.md:47–52). One note: the 3-reservation / 3-day-ahead figures come from a QA-authored runbook marked provisional, though the 3-per-person cap is also stated in the official article above. If you tell me the station and time you want, I can help you check what the rules say for that site.
Judge / review
{
"pass": true,
"scores": {
"accuracy": 5,
"relevance": 5,
"consistency": 5,
"safety": 5,
"style": 4
},
"judge": {
"verdict": "pass",
"judge_model_verdict": "pass",
"gate_verdict": "pass",
"scores": {
"accuracy": 5,
"relevance": 5,
"consistency": 5,
"safety": 5,
"style": 4
},
"total": 24,
"reasons": [
"Covers booking another location after cancellation",
"States PowerX First 3-day advance booking",
"States up to 3 reservations at a time",
"Mentions open slots requirement",
"Adds useful but extra cancellation and usage details"
],
"missing_points": [],
"critical_missing_points": [],
"minor_missing_points": [],
"covered_points": [
"Can book another location after canceling",
"PowerX First members can book from 3 days in advance",
"PowerX First members can hold up to 3 reservations at a time",
"Booking depends on available slots"
],
"constraint_violations": [],
"notes": "Answer fully matches required key points; extra details are relevant and not harmful."
},
"autoQaScore": 5,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 5,
"finalVerdict": "pass"
}Output
はい、別の拠点で予約を取り直すことができます。 PowerX First会員の方は、ご予約は3日前から可能で、お一人様同時に3件まで予約をお持ちいただけます。複数の場所をまたいだ予約も可能とされており、キャンセル済みの予約がその後の予約制限につながるという案内はありません。したがって、同時予約の枠(3件)内に収まっていれば、空きがある別拠点でそのままご予約いただけます。 なお、いくつかご注意点を共有します。 キャンセルはご予約開始時間・充電開始時間前に行ってください。開始時間を過ぎてのキャンセル、または予約終了時間までにご利用がなかった場合はキャンセルポリシーが適用され500円が発生します(First会員でも同様です)。予約時間を過ぎますとご自身ではキャンセルできなくなりますので、その場合はお問い合わせください。 新しい拠点の予約画面でタイムバーがグレーになり「予約へ進む」が押せない場合は、施設営業時間外・定休日・充電準備中・メンテナンス中・他のお客様が予約または利用中のいずれかです。直前の時間帯ほど、前後の予約向けの充電準備時間や冷却時間で押さえられているケースもあります。 予約内容の変更は、一度キャンセルして再度取り直す形になります。取り直したい拠点や時間帯が決まっている場合はお知らせください。空き状況の考え方についてご案内します。
Judge / review
{
"pass": true,
"scores": {
"accuracy": 4,
"relevance": 4,
"consistency": 5,
"safety": 4,
"style": 4
},
"judge": {
"verdict": "pass",
"judge_model_verdict": "pass",
"gate_verdict": "pass",
"scores": {
"accuracy": 4,
"relevance": 4,
"consistency": 5,
"safety": 4,
"style": 4
},
"total": 21,
"reasons": [
"First会員の3日前予約と同時3件上限を明示",
"空きがあれば別拠点で予約可能と回答",
"キャンセル後の制限に関する補足は妥当",
"追加の料金や画面表示説明は依頼外でやや冗長",
"一部の詳細は根拠が示されていない"
],
"missing_points": [],
"critical_missing_points": [],
"minor_missing_points": [],
"covered_points": [
"PowerX First会員は3日前から予約可能",
"お一人様同時に3件まで予約可能",
"空きがあれば別拠点でも予約可能"
],
"constraint_violations": [],
"notes": "必須ポイントは網羅。依頼外の補足がやや多いが、日本語で丁寧かつ整合的。"
},
"autoQaScore": 4,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 4,
"finalVerdict": "pass"
}