Prompt (en)
What are the fees (annual fee, charging cost), and how does billing work? When is the credit card payment date?
Case detail
Updated Aug 31, 2026, 07:58 AM • Workflow active
Prompt (en)
What are the fees (annual fee, charging cost), and how does billing work? When is the credit card payment date?
Expected (en)
Charging fees are pay-as-you-go at ¥65/¥70/¥75 per kWh (Economy/Regular/Premium). If you join PowerX First, membership fees are charged monthly or annually, depending on your plan. Charging fees are billed to your registered credit card each time you charge, and the credit card billing/closing date depends on your card company. PowerX First also offers discounted charging fees and other benefits. For details, see: Pricing & PowerX First: https://support-evcs.power-x.jp/hc/ja/articles/40049805074585
Target (en)
-
Recent outputs with automated scoring and optional manual override.
Output
The draft contained only raw tool markup with no usable evidence, so the fees, billing process, and credit card payment date could not be verified. Please re-run the lookup or provide the relevant details, and an accurate answer will be prepared.
Judge / review
{
"pass": false,
"scores": {
"accuracy": 1,
"relevance": 2,
"consistency": 3,
"safety": 5,
"style": 4
},
"judge": {
"verdict": "fail",
"judge_model_verdict": "fail",
"gate_verdict": "fail",
"scores": {
"accuracy": 1,
"relevance": 2,
"consistency": 3,
"safety": 5,
"style": 4
},
"total": 15,
"reasons": [
"No expected key points were answered; output only reports a tool failure.",
"Fee amounts, billing flow, and card payment date are all absent.",
"No factual errors introduced, but the answer is materially incomplete.",
"Response is polite and clear but does not resolve the user's request.",
"Accuracy score below minimum (1 < 4).",
"Relevance score below minimum (2 < 4).",
"Total score below minimum (15 < 20).",
"Critical answer points are missing (6)."
],
"missing_points": [
"Charging fees pay-as-you-go at 65/70/75 yen per kWh (Economy/Regular/Premium)",
"PowerX First membership fees billed monthly or annually per plan",
"Charging fees billed to registered credit card each charge",
"Credit card billing/closing date depends on the card company",
"PowerX First offers discounted charging fees and other benefits",
"Link to Pricing & PowerX First support article"
],
"critical_missing_points": [
"Charging fees pay-as-you-go at 65/70/75 yen per kWh (Economy/Regular/Premium)",
"PowerX First membership fees billed monthly or annually per plan",
"Charging fees billed to registered credit card each charge",
"Credit card billing/closing date depends on the card company",
"PowerX First offers discounted charging fees and other benefits",
"Link to Pricing & PowerX First support article"
],
"minor_missing_points": [],
"covered_points": [],
"constraint_violations": [],
"notes": "No expected content provided; answer only reports tool failure and asks user to retry."
},
"autoQaScore": 3,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 3,
"finalVerdict": "fail"
}Output
PowerX First の料金と請求のタイミングは以下のとおりです。 **会費** - 年払い:10,800円(入会時に一括払い/月あたり900円相当) - 月払い:月額1,050円(毎月ご請求) - なお、初めてご利用の場合は90日間無料のキャンペーン期間があり、無料期間中に自動更新を停止すれば会費は発生しません。 **充電料金(1kWhあたり・従量課金制)** - PowerX First 会員:45円〜(First 対象のチャージステーションに限る) - 一般利用:65円〜(料金メニューは Economy 65円/Regular 70円/Premium 75円) 充電した電力量に応じた課金のため、途中で充電を止めた場合はその分の電力量に対する料金のみが発生します。 **請求とクレジットカードの締め日について** - 充電利用分は、利用の都度ご登録のクレジットカードに請求されます。 - 締め日は PowerX 側で統一されたものはなく、**ご利用のカード会社の締め日・引き落とし日に準じます**。詳細な引き落とし日はカード会社にご確認ください。 - あわせてご留意ください:予約時にはカード有効性確認のため与信枠(オーソリ)を確保し、充電終了後に実費で精算します。カード会社によっては与信確保時に通知が届くことがありますが、これは実際の請求ではありません。 - 年払いは先払いの一括支払いのため、途中解約の場合のご返金はできかねます(契約期間の満了日までご利用いただけます)。 出典:/sources/ja/reference/membership.md:133-155、/sources/ja/runbooks/billing.md:46 最新の料金やキャンペーンは変更される場合がありますので、詳しくは公式の「料金・PowerX Firstについて」(https://support-evcs.power-x.jp/hc/ja/articles/40049805074585)もあわせてご確認ください。
Judge / review
{
"pass": true,
"scores": {
"accuracy": 5,
"relevance": 5,
"consistency": 5,
"safety": 5,
"style": 5
},
"judge": {
"verdict": "pass",
"judge_model_verdict": "pass",
"gate_verdict": "pass",
"scores": {
"accuracy": 5,
"relevance": 5,
"consistency": 5,
"safety": 5,
"style": 5
},
"total": 25,
"reasons": [
"従量課金制とEconomy 65円/Regular 70円/Premium 75円の料金を正確に記載",
"利用分の都度クレジットカード請求と、締め日はカード会社依存という要点をカバー",
"First会員45円〜で充電料金割引特典を具体的に説明",
"期待回答のサポート記事リンクを末尾で案内",
"会費や与信の追加情報もあるが請求関連の質問に合致",
"期待回答と矛盾する記述なし"
],
"missing_points": [],
"critical_missing_points": [],
"minor_missing_points": [],
"covered_points": [
"従量課金制・1kWhあたりEconomy 65円/Regular 70円/Premium 75円",
"利用分の都度クレジットカード請求",
"締め日はご利用カード会社により異なる",
"PowerX Firstの充電料金割引特典(45円〜)",
"料金・PowerX Firstサポート記事リンク"
],
"constraint_violations": [],
"notes": "全キーポイントをカバー。45円や会費額は期待回答外だが出典付きで矛盾なし。"
},
"autoQaScore": 5,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 5,
"finalVerdict": "pass"
}Output
Here's how PowerX pricing and billing work, based on the current PowerX Help Center material in the workspace. **Fees** - General (non-member) use: no membership/annual fee at all. Since 2024-11-18 charging is metered (pay-as-you-go) — you pay only for the electricity you actually charge, not for the reserved minutes. Per-station menus are shown in the app. - /sources/ja/public-help/articles/40049696828569.md:20 - /sources/ja/public-help/articles/26574552466457.md:20 - PowerX First (membership): a membership fee billed monthly or yearly to the credit card registered in the app, plus per-use charging at the discounted PowerX First price. The membership fee is charged at enrollment or on the automatic renewal date. - /sources/ja/public-help/articles/40049805074585.md:20-26 - /sources/ja/public-help/articles/39955515979801.md:20 - Per-kWh unit prices: the official articles in this workspace do not list the yen/kWh figures (they point to the in-app menu). A QA-authored runbook cites 65 / 70 / 75 yen per kWh for Economy / Regular / Premium, but that entry is explicitly flagged as time-sensitive, so treat it as indicative only and confirm the live price in the app for the station you'll use. - /sources/en/runbooks/billing.md:46,53 - Other charges: a 500 yen cancellation fee applies when the cancellation policy is triggered (including for First members in certain cases); there is currently no overage fee after the reserved end time; parking fees at the facility are generally your own cost unless that station says otherwise (some stations give a flat 400 yen charging-fee discount equivalent to parking). - /sources/ja/public-help/articles/16819739268249.md:30 - /sources/ja/public-help/articles/28501958588313.md:20 - /sources/ja/public-help/articles/22881312858393.md:20-22 - /sources/ja/public-help/articles/44461176251801.md:20-29 **How billing works** 1. When you reserve, PowerX runs a credit-card authorization (auth hold) to verify the card. Some card companies send a notification for this hold — it is not an actual charge, and if no charging took place you are not billed and the hold is released. - /sources/ja/public-help/articles/40567501317657.md:20-21 2. After charging ends and the amount is finalized, the actual charging fee is captured from the held amount and the remainder is released; this is normally processed within about an hour after the reserved end time. - /sources/ja/public-help/articles/24625279158553.md:42 3. If you stop early (e.g., 15 minutes of a 30-minute booking), you are billed only for the kWh actually delivered. - /sources/en/runbooks/billing.md:244 4. Note that even after withdrawing from PowerX First, metered charging fees still apply if you keep charging as a general user. - /sources/ja/public-help/articles/40046425200537.md:20 **Credit card payment date** PowerX accepts credit card payment only, so there is no PowerX-set payment date — the date is your card company's withdrawal (debit) date, which varies by issuer. Check with your card company. The membership fee itself is debited on your enrollment date or auto-renewal date. - /sources/ja/public-help/articles/22881508813081.md:20-22 - /sources/ja/public-help/articles/40049805074585.md:26 If you tell me which station and whether you're a PowerX First member, I can point you to the specific fee menu and any parking-fee arrangement for that location.
Judge / review
{
"pass": false,
"scores": {
"accuracy": 4,
"relevance": 4,
"consistency": 5,
"safety": 5,
"style": 4
},
"judge": {
"verdict": "fail",
"judge_model_verdict": "fail",
"gate_verdict": "fail",
"scores": {
"accuracy": 4,
"relevance": 4,
"consistency": 5,
"safety": 5,
"style": 4
},
"total": 22,
"reasons": [
"Covers pay-as-you-go, ¥65/70/75, membership billing, card billing, and card-company date.",
"Rates are hedged as indicative rather than stated as current official fees.",
"Omits expected reference link and PowerX First other benefits.",
"Extra cancellation/parking details are relevant but not required.",
"Too many minor missing points (2 > 1)."
],
"missing_points": [
"Expected reference link omitted",
"PowerX First other benefits not mentioned"
],
"critical_missing_points": [],
"minor_missing_points": [
"Expected reference link omitted",
"PowerX First other benefits not mentioned"
],
"covered_points": [
"Pay-as-you-go charging",
"¥65/¥70/¥75 per kWh tiers",
"PowerX First monthly/yearly membership fee",
"Charging billed to registered credit card",
"Card company determines payment date",
"Discounted PowerX First charging"
],
"constraint_violations": [],
"notes": "Core billing facts are present, but two minor expected details are omitted."
},
"autoQaScore": 4,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 4,
"finalVerdict": "fail"
}Output
PowerX Firstの年会費は無料です。充電料金は、電気自動車・充電スタンド等利用サービスによって異なります。
Judge / review
{
"pass": false,
"scores": {
"accuracy": 1,
"relevance": 2,
"consistency": 3,
"safety": 5,
"style": 3
},
"judge": {
"verdict": "fail",
"judge_model_verdict": "fail",
"gate_verdict": "fail",
"scores": {
"accuracy": 1,
"relevance": 2,
"consistency": 3,
"safety": 5,
"style": 3
},
"total": 14,
"reasons": [
"具体的な料金(Economy 65円/Regular 70円/Premium 75円)が未記載",
"請求方法(都度クレカ請求)が未記載",
"締め日がカード会社により異なる旨が未記載",
"PowerX Firstの特典(充電料金割引等)が未記載",
"年会費無料は期待回答にない未裏付けの主張",
"Accuracy score below minimum (1 < 4).",
"Relevance score below minimum (2 < 4).",
"Total score below minimum (14 < 20).",
"Critical answer points are missing (4)."
],
"missing_points": [
"1kWhあたりEconomy 65円/Regular 70円/Premium 75円の従量課金",
"利用分が都度クレジットカードに請求される",
"締め日はご利用のカード会社により異なる",
"PowerX Firstは充電料金の割引等の特典がある",
"参考リンクの提示"
],
"critical_missing_points": [
"1kWhあたりEconomy 65円/Regular 70円/Premium 75円の従量課金",
"利用分が都度クレジットカードに請求される",
"締め日はご利用のカード会社により異なる",
"PowerX Firstは充電料金の割引等の特典がある"
],
"minor_missing_points": [
"参考リンクの提示"
],
"covered_points": [
"PowerX Firstについて言及している"
],
"constraint_violations": [],
"notes": "具体的な料金・請求方法・締め日・特典の全てが欠落し、年会費無料は根拠不明。"
},
"autoQaScore": 3,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 3,
"finalVerdict": "fail"
}