Case detail

Q-000240 (csv-46a91b81e4e5984c567a)

Updated Aug 31, 2026, 07:58 AM • Workflow active

Cases
workflow: activesource status: activetype: goldenarchived: norelease critical: yesTags: Paid membershipSignals: not checked

Prompt (ja)

一般利用(PowerX First非会員)でも充電・予約できますか。利用には登録が必要ですか。登録後に一般利用とPowerX Firstを選択できますか。予約は必須ですか。また、一般利用の場合の充電料金はいくらですか。

Expected (ja)

PowerX Firstに入会していない一般利用でも、アプリとクレジットカードを登録すれば、予約・充電をご利用いただけます。一般利用では会費はかからず、充電した電力量に応じた従量課金となります。Economyの場合は1kWhあたり¥65です。予約してから、現地でQRコードを読み取って充電を開始してください。PowerX Firstへの入会は必須ではなく、登録後にPowerX Firstへ入会することもできます。

Target (ja)

-

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Tags

Paid membership

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Per-run history

Recent outputs with automated scoring and optional manual override.

Run #7 • isolated • en • sample 0Aug 31, 2026, 09:13 AM
auto: - / n/a
manual: - / n/a
final: - / n/a
latency: 124198ms

Output

Pi returned no final assistant answer.

Judge / review

{
  "pass": null,
  "scores": null,
  "judge": null,
  "autoQaScore": null,
  "manualScore": null,
  "manualVerdict": null,
  "manualReasons": [],
  "manualNotes": null,
  "finalScore": null,
  "finalVerdict": null
}
Run #7 • isolated • ja • sample 0Aug 31, 2026, 09:13 AM
auto: 5 / pass
manual: - / n/a
final: 5 / pass
latency: 129974ms

Output

ご質問の点について、ソースに基づいてご案内します。

**1. 一般利用(PowerX First非会員)でも充電・予約は可能ですか?**
はい、可能です。一般利用は会費なしで、充電した分だけ従量課金でご利用いただけます(/sources/ja/public-help/articles/38947879238169.md:26、/sources/ja/runbooks/membership.md の CS-106)。

**2. 利用には登録が必要ですか?**
必要です。PowerXアプリのダウンロードとアカウント登録に加えて、クレジットカード登録が必須です(/sources/ja/runbooks/membership.md CS-106、/sources/ja/runbooks/reservations.md CS-001・CS-062)。

**3. 登録後に一般利用とPowerX Firstを選択できますか?**
はい、選択できます。アプリ登録後もPowerX Firstへの加入は任意で、加入しなければ会費なしで一般利用として利用を続けられます(/sources/ja/public-help/articles/38947879238169.md:22,44、CS-106)。

**4. 予約は必須ですか?**
はい、PowerXの充電器は事前予約制です。予約を作成すると予約時間になってアプリにQRコードが表示され、それを充電器で読み取って充電を開始します(/sources/ja/runbooks/reservations.md CS-001・CS-062)。一般利用の場合、予約は利用日の当日30分前から可能です(/sources/ja/public-help/articles/25179904291225.md:23、/sources/ja/public-help/articles/26341574195865.md:36)。なお一般利用の予約枠は1件最大30分です(First会員は最大75分)(/sources/ja/runbooks/membership.md CS-148)。

**5. 一般利用の充電料金**
会費は発生せず、従量課金制(実際に充電した電力量に応じて計算)です。1kWhあたりの目安は以下のとおりです(/sources/ja/runbooks/charging-use.md CS-025・CS-069)。

- Economy:65円/kWh
- Regular:70円/kWh
- Premium:75円/kWh

3つのメニューの違いは再エネ(グリーン電力)の割合のみで、充電速度は変わりません。合計金額は車種や環境で充電量が異なるため一概には申し上げられません。料金は改定される場合があるため、最新の金額は公式ヘルプ「料金・PowerX Firstについて」(https://support-evcs.power-x.jp/hc/ja/articles/40049805074585 )でご確認ください。

Judge / review

{
  "pass": true,
  "scores": {
    "accuracy": 5,
    "relevance": 5,
    "consistency": 5,
    "safety": 5,
    "style": 5
  },
  "judge": {
    "verdict": "pass",
    "judge_model_verdict": "pass",
    "gate_verdict": "pass",
    "scores": {
      "accuracy": 5,
      "relevance": 5,
      "consistency": 5,
      "safety": 5,
      "style": 5
    },
    "total": 25,
    "reasons": [
      "All five expected key points are covered accurately",
      "Registration requirement (app + credit card) clearly stated",
      "Economy 65円/kWh pricing matches expected answer",
      "QR code flow after reservation explained correctly",
      "PowerX First membership optional and joinable after registration confirmed",
      "Extra sourced details (Regular/Premium rates, booking window) add value without contradiction"
    ],
    "missing_points": [],
    "critical_missing_points": [],
    "minor_missing_points": [],
    "covered_points": [
      "一般利用でもアプリとクレジットカード登録で予約・充電可能",
      "会費なし、従量課金制",
      "Economy 1kWhあたり¥65",
      "予約後、現地でQRコード読み取りで充電開始",
      "PowerX First入会は任意で登録後に入会可能"
    ],
    "constraint_violations": [],
    "notes": "全キーポイントを過不足なくカバー。丁寧な日本語で出典付き。追加情報も矛盾なし。"
  },
  "autoQaScore": 5,
  "manualScore": null,
  "manualVerdict": null,
  "manualReasons": [],
  "manualNotes": null,
  "finalScore": 5,
  "finalVerdict": "pass"
}
Run #6 • isolated • en • sample 0Aug 31, 2026, 09:13 AM
auto: 5 / pass
manual: - / n/a
final: 5 / pass
latency: 60473ms

Output

Yes — you can charge as a general (non‑member) user. Here's how it works, based on the current PowerX reference page and support guidance:

**1. Do you need PowerX First? No.**
General use is available with no membership fee at all — you only pay for the electricity you use. PowerX First is an optional paid plan (¥1,050/month, or ¥10,800/year ≈ ¥900/month) that mainly gives a lower per‑kWh price and better booking options. (/sources/en/reference/membership.md)

**2. Is registration required? Yes.**
Even for general use you must download the PowerX app, create an account, and register a credit card. Charging cards cannot be used at the chargers. (/sources/en/runbooks/reservations.md:27-28, :164)

**3. Can you choose general use vs PowerX First after registering? Yes.**
Registration itself is just the free general account. PowerX First is a separate subscription you can add later and check/manage in the app under Account > PowerX First (payment plan shown there; cancelling = "Stop automatic renewal", and you can keep using it until the expiry date and rejoin later). Charging fees are always separate from the membership fee. (/sources/en/runbooks/membership.md:27, :48, :122)

**4. Is a reservation required? Yes.**
PowerX chargers are reservation‑based — you can't just plug in and press Start. In the app map, select the station and choose "Charge now" / create a reservation; at the reserved time a QR code appears in the app. Hold it over the reader above the connector slot, plug in, then press Start. (/sources/en/runbooks/reservations.md:27, :141-143, :232)
- General users: booking on the day of use, from about 30 minutes ahead, with 30‑minute maximum slots.
- PowerX First: book up to 3 days ahead (up to 3 reservations at once), slots of 30/45/60/75 minutes.
(/sources/en/reference/membership.md; /sources/en/runbooks/membership.md:154, :314)

**5. Cost for general users.**
Billing is pay‑per‑kWh (volume based, not by time), charged to your registered card per use. General rate is from ¥65/kWh, with tiered pricing of ¥65 / ¥70 / ¥75 per kWh (Economy / Regular / Premium). PowerX First is from ¥45/kWh — about ¥20/kWh off — at First‑eligible stations (marked with a red "F" on the app map). Maximum output is 150 kW for both (some stations currently capped at 120 kW). (/sources/en/runbooks/billing.md:46, :193; /sources/en/runbooks/membership.md:92, :108; /sources/en/reference/membership.md)

**Cancellation note:** cancelling a reservation before its start time generally incurs no fee; a fee (e.g. ¥500) can apply once the start time has passed. Exact terms are shown in the app under Reservations/History > select the reservation > top‑right menu > Details > "Cancellation policy". The PowerX First Annual Plan has no cancellation fee (but no mid‑term refunds). (/sources/en/runbooks/reservations.md:252, :82; /sources/en/reference/membership.md)

One caveat: the per‑kWh tiers and station eligibility come from material last refreshed 2026‑08‑17, and some operational entries are flagged as time‑sensitive, so please confirm the live in‑app price for your chosen station/time before charging.

Judge / review

{
  "pass": true,
  "scores": {
    "accuracy": 5,
    "relevance": 5,
    "consistency": 5,
    "safety": 5,
    "style": 4
  },
  "judge": {
    "verdict": "pass",
    "judge_model_verdict": "pass",
    "gate_verdict": "pass",
    "scores": {
      "accuracy": 5,
      "relevance": 5,
      "consistency": 5,
      "safety": 5,
      "style": 4
    },
    "total": 24,
    "reasons": [
      "All expected key points are covered: no PowerX First needed, app+card registration required, no membership fee, pay-per-kWh, ¥65/kWh Economy rate, reservation via app + QR scan, optional membership joinable later.",
      "Answer is well-structured with numbered sections addressing each sub-question directly.",
      "Extra detail (tiered pricing, cancellation policy, PowerX First pricing) is relevant context, not off-task.",
      "Slightly verbose with many source citations and caveats, but does not detract from clarity."
    ],
    "missing_points": [],
    "critical_missing_points": [],
    "minor_missing_points": [],
    "covered_points": [
      "Can reserve and charge without PowerX First",
      "App registration and credit card required",
      "No membership fee for general users",
      "Charged based on electricity used (pay-per-kWh)",
      "Economy rate is ¥65/kWh",
      "Reservation in app then QR scan at station",
      "PowerX First is optional and joinable later"
    ],
    "constraint_violations": [],
    "notes": "All key points present and accurate. Output is thorough and well-organized; minor verbosity from extra citations but no issues."
  },
  "autoQaScore": 5,
  "manualScore": null,
  "manualVerdict": null,
  "manualReasons": [],
  "manualNotes": null,
  "finalScore": 5,
  "finalVerdict": "pass"
}
Run #6 • isolated • ja • sample 0Aug 31, 2026, 09:13 AM
auto: 4 / fail
manual: - / n/a
final: 4 / fail
latency: 33085ms

Output

充電・予約の利用には事前の登録が必要です。登録後、PowerX First会員サービスと一般利用のいずれかを選択して利用可能です。予約は必須ではなく、空きがあればそのまま充電できます。ただし、提供された情報源に一般利用の場合の具体的な充電料金は記載されていないため、正確な金額をお答えすることはできません。

Judge / review

{
  "pass": false,
  "scores": {
    "accuracy": 2,
    "relevance": 4,
    "consistency": 4,
    "safety": 5,
    "style": 4
  },
  "judge": {
    "verdict": "fail",
    "judge_model_verdict": "fail",
    "gate_verdict": "fail",
    "scores": {
      "accuracy": 2,
      "relevance": 4,
      "consistency": 4,
      "safety": 5,
      "style": 4
    },
    "total": 19,
    "reasons": [
      "登録が必要である点は正しい",
      "登録後に会員種別を選択できる点は概ね正しい",
      "一般利用の充電料金¥65/kWhを回答していない",
      "予約不要と回答し、予約後にQRで開始する要件と矛盾する",
      "アプリとクレジットカード登録の要件が不足している",
      "Accuracy score below minimum (2 < 4).",
      "Total score below minimum (19 < 20).",
      "Critical answer points are missing (3)."
    ],
    "missing_points": [
      "一般利用の充電料金(Economy 1kWhあたり¥65)",
      "予約してからQRコードで充電開始する要件",
      "アプリとクレジットカードを登録する要件",
      "会費不要・従量課金の説明"
    ],
    "critical_missing_points": [
      "一般利用の充電料金(Economy 1kWhあたり¥65)",
      "予約してからQRコードで充電開始する要件",
      "アプリとクレジットカードを登録する要件"
    ],
    "minor_missing_points": [
      "会費不要・従量課金の説明"
    ],
    "covered_points": [
      "事前登録が必要",
      "登録後にPowerX Firstと一般利用を選択可能"
    ],
    "constraint_violations": [],
    "notes": "登録と選択は正しいが、料金未回答と予約要件の矛盾があり不合格。"
  },
  "autoQaScore": 4,
  "manualScore": null,
  "manualVerdict": null,
  "manualReasons": [],
  "manualNotes": null,
  "finalScore": 4,
  "finalVerdict": "fail"
}