Prompt (ja)
PowerX First会員について教えてほしい: 地図上の「F」表示の意味、F表示がない拠点の料金、および解約方法を教えてください。
Case detail
Updated Aug 31, 2026, 07:58 AM • Workflow active
Prompt (ja)
PowerX First会員について教えてほしい: 地図上の「F」表示の意味、F表示がない拠点の料金、および解約方法を教えてください。
Expected (ja)
地図上の赤い「F」は、PowerX First料金で充電できる拠点を示しています。F表示がない拠点では通常料金が適用されます。解約する場合は、アプリの「アカウント」から「自動更新を停止する」を選択してください。
Target (ja)
-
Recent outputs with automated scoring and optional manual override.
Output
Here's a rundown of PowerX First based on the current official membership page and our support guidance. **What PowerX First is** PowerX First is an optional paid membership for the PowerX EV charging network. It costs ¥900/month on the Annual Plan (10,800 yen billed at enrollment and renewal; the Monthly Plan is ¥1,050/month). Benefits include: - Discounted charging at ¥45/kWh~ (regular rate is ¥65/kWh~ — always ¥20 off per kWh), limited to First-eligible stations - Advance reservations up to 3 days ahead (general users can book from 30 minutes before) - Longer time slots of up to 75 minutes (vs. 30 minutes for general users) - 150kW ultrafast charging (some stations are currently limited to 120kW) - A first-time 90-day free trial is available Note that the membership fee and charging fees are separate — even as a First member (or during the free trial), you still pay per-kWh charging fees each time you charge. **What the "F" on the map means** A red "F" on the map marks First-rate sites — stations where First members can charge at the lower First rate (from ¥45/kWh). **Rate at locations without an "F"** Sites without the "F" charge the regular (general) rate, which is pay-as-you-go at 65/70/75 yen per kWh depending on the menu (Economy/Regular/Premium). So even First members pay the general price at non-F locations. **How to cancel** 1. Open the PowerX app and go to Account > PowerX First management screen 2. Tap "Stop automatic renewal" A few important points: - You can keep using the membership until the contract end date after cancelling - If you cancel during the 90-day free trial before the deadline, no fee is charged - The Annual Plan has no cancellation fee, but no refunds are given for mid-term cancellation — you can use the service until the end of the 12-month term - Uninstalling the app alone does not cancel your membership or delete your account; to fully delete your account (including card info), go to Account > Settings > Delete Account You can check your current membership status anytime under Account > PowerX First in the app. Sources: /sources/en/reference/membership.md (official membership page), /sources/en/runbooks/charging-use.md:65, /sources/en/runbooks/membership.md (CS-088, CS-089, CS-115, CS-138), /sources/en/runbooks/billing.md:46
Judge / review
{
"pass": true,
"scores": {
"accuracy": 5,
"relevance": 5,
"consistency": 5,
"safety": 5,
"style": 5
},
"judge": {
"verdict": "pass",
"judge_model_verdict": "pass",
"gate_verdict": "pass",
"scores": {
"accuracy": 5,
"relevance": 5,
"consistency": 5,
"safety": 5,
"style": 5
},
"total": 25,
"reasons": [
"Red 'F' meaning (First-rate sites) correctly explained",
"Non-F locations charged at regular rate clearly stated",
"Cancellation path via Account > 'Stop automatic renewal' matches key point",
"Extra membership details directly support the broad 'tell me about' request",
"No contradictions or unsupported claims detected"
],
"missing_points": [],
"critical_missing_points": [],
"minor_missing_points": [],
"covered_points": [
"Red 'F' on map = PowerX First rate location",
"Locations without 'F' charged at regular rate",
"Cancel via Account in app and 'Stop Automatic Renewal'"
],
"constraint_violations": [],
"notes": "All three key points covered accurately with helpful extra context; no format or language issues."
},
"autoQaScore": 5,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 5,
"finalVerdict": "pass"
}Output
申し訳ありませんが、PowerX First会員に関する参照情報を取得できませんでした。地図上の「F」表示の意味、F表示がない拠点の料金、および解約方法について、正確なご案内のために再度お問い合わせいただくか、PowerX公式サイト・サポート窓口でご確認ください。
Judge / review
{
"pass": false,
"scores": {
"accuracy": 1,
"relevance": 2,
"consistency": 4,
"safety": 5,
"style": 5
},
"judge": {
"verdict": "fail",
"judge_model_verdict": "fail",
"gate_verdict": "fail",
"scores": {
"accuracy": 1,
"relevance": 2,
"consistency": 4,
"safety": 5,
"style": 5
},
"total": 17,
"reasons": [
"回答は情報取得不可の謝罪のみで、期待回答の要点が一切含まれない",
"F表示の意味に関する説明が欠落",
"F表示がない拠点の通常料金適用の説明が欠落",
"アプリのアカウントからの自動更新停止という解約手順が欠落",
"代替案として公式サイト・サポート窓口の案内はあるが設問に未回答",
"Accuracy score below minimum (1 < 4).",
"Relevance score below minimum (2 < 4).",
"Total score below minimum (17 < 20).",
"Critical answer points are missing (3)."
],
"missing_points": [
"地図上の赤いFはPowerX First料金で充電できる拠点を示すこと",
"F表示がない拠点では通常料金が適用されること",
"解約はアプリのアカウントから自動更新を停止するを選択すること"
],
"critical_missing_points": [
"地図上の赤いFはPowerX First料金で充電できる拠点を示すこと",
"F表示がない拠点では通常料金が適用されること",
"解約はアプリのアカウントから自動更新を停止するを選択すること"
],
"minor_missing_points": [],
"covered_points": [],
"constraint_violations": [],
"notes": "日本語・丁寧語で体裁は良いが、3つの必須要点すべて欠落のためfail。"
},
"autoQaScore": 3,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 3,
"finalVerdict": "fail"
}Output
PowerX First is PowerX's optional paid membership for its EV charging network. Here's what the current sources say. **What you get** - Lower per‑kWh charging price: always ¥20 off per kWh versus general use — First from ¥45/kWh, versus general from ¥65/kWh. This discount applies only at First‑eligible stations. - Advance reservations: book up to 3 days ahead (general users can only book from 30 minutes before use), and slots of up to 75 minutes (30/45/60/75) versus 30 minutes max for general users. Some stations are excluded from these booking benefits. - 150 kW ultrafast charging (some stations are still capped at 120 kW pending upgrade) at "prime location" sites. - Note: membership does not change charging speed. Output depends on the charger and conditions, not on whether you are a First member or which pricing menu you pick. **Cost** - Annual plan: ¥10,800 incl. tax, billed at enrollment and renewal (equivalent to ¥900/month). - Monthly plan: ¥1,050 incl. tax, billed monthly. - Both renew automatically on your registered credit card. Charging fees are billed separately, pay‑as‑you‑go by kWh — the membership fee does not make charging free. - /sources/en/reference/membership.md:104-165, /sources/ja/public-help/articles/36916548707353.md:28-37 **The "F" on the map** PowerX First pricing applies only at First‑eligible stations, and those stations are flagged in the app map (a pin) and in the web station list (a mark). Operationally, that marker is the red "F": a station showing "F" is a First‑rate site where a First member gets the discounted First rate. - /sources/ja/public-help/articles/40049132271129.md:20-22 (official: First‑eligible stations are marked on the app map / web station list) - /sources/en/runbooks/membership.md:108 and /sources/en/runbooks/charging-use.md:65 (QA runbook: the marker is a red "F" denoting First‑rate sites) **Rate at locations without an "F"** Non‑F stations are billed at the regular (general) rate, even if you are a First member. General pay‑as‑you‑go rates are ¥65/kWh (Economy), ¥70/kWh (Regular), ¥75/kWh (Premium). The official terms state the ¥45/kWh benefit is "limited to First eligible charging stations," and there are documented cases of members being charged the regular rate (e.g., ¥75/kWh) at a site not covered by First pricing. - /sources/en/reference/membership.md:191-197, /sources/en/runbooks/charging-use.md:105, /sources/en/runbooks/membership.md:157-159 **How to cancel** 1. In the PowerX app: Account > PowerX First (management screen) > "Stop automatic renewal" (自動更新を停止する). 2. You can keep using the service until your contract end date; the membership simply does not renew. 3. No refunds for mid‑term cancellation — both annual and monthly plans are prepaid and are not pro‑rated. For the annual plan you keep access until the 12‑month term ends. 4. After expiry, the PowerX First screen shows "Not currently enrolled," and you can rejoin (or switch plans) at that point. Plan changes are only possible after the current term ends. 5. If you are inside the 90‑day free trial, stopping auto‑renewal before the trial ends means no membership fee is charged (charging usage fees still apply). You can check trial status under Account > PowerX First > payment plan confirmation. 6. Uninstalling the app does not cancel anything. Cancelling First is also not the same as deleting your account — account deletion is Account > Settings > Delete Account, and that erases all your information. And after cancelling, you can still charge as a general user, with normal per‑kWh charges. - /sources/ja/public-help/articles/39956798936345.md:28-32, /sources/ja/public-help/articles/40046425200537.md:20-26, /sources/ja/public-help/articles/40046128288153.md:20-26, /sources/en/runbooks/membership.md:112-124 One caveat: the "F" marker description and the free‑trial details come from QA runbook entries flagged as time‑sensitive, and the official article describes the marker only via an image. If you want, tell me your situation (trial vs. paid, annual vs. monthly) and I can walk you through the exact steps.
Judge / review
{
"pass": true,
"scores": {
"accuracy": 5,
"relevance": 5,
"consistency": 5,
"safety": 5,
"style": 5
},
"judge": {
"verdict": "pass",
"judge_model_verdict": "pass",
"gate_verdict": "pass",
"scores": {
"accuracy": 5,
"relevance": 5,
"consistency": 5,
"safety": 5,
"style": 5
},
"total": 25,
"reasons": [
"All three key points fully covered: red F = First rate, no F = regular rate, cancel via Account > Stop Automatic Renewal",
"Extra context (pricing, trial, refunds) is accurate and helpful without contradicting key points",
"No unsupported claims or contradictions detected",
"Well-structured with clear headings and numbered steps"
],
"missing_points": [],
"critical_missing_points": [],
"minor_missing_points": [],
"covered_points": [
"Red F indicates First-rate charging location",
"Locations without F charged at regular rate",
"Cancel via Account > Stop Automatic Renewal"
],
"constraint_violations": [],
"notes": "All key points present and accurate; extra detail is relevant and non-contradictory."
},
"autoQaScore": 5,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 5,
"finalVerdict": "pass"
}Output
PowerX First会員の「F」表示は、対象エリア内であることを示すものであり、F表示がない拠点は対象外のため、通常の時間貸し料金や別途料金が適用されます。解約は、公式アプリまたはWebサイトのマイページから手続き可能です。
Judge / review
{
"pass": false,
"scores": {
"accuracy": 2,
"relevance": 4,
"consistency": 4,
"safety": 5,
"style": 4
},
"judge": {
"verdict": "fail",
"judge_model_verdict": "fail",
"gate_verdict": "fail",
"scores": {
"accuracy": 2,
"relevance": 4,
"consistency": 4,
"safety": 5,
"style": 4
},
"total": 19,
"reasons": [
"F表示の意味が対象エリア内とされ、PowerX First料金で充電できる拠点という要点が不正確",
"解約手順がアプリのアカウントから自動更新を停止すると具体化されていない",
"Fなし拠点の通常料金適用は概ね合っている",
"日本語で質問内容に沿った回答になっている",
"Accuracy score below minimum (2 < 4).",
"Total score below minimum (19 < 20).",
"Critical answer points are missing (2)."
],
"missing_points": [
"F表示がPowerX First料金で充電できる拠点であることを明示していない",
"アプリのアカウントから自動更新を停止する解約手順を明示していない",
"地図上のFが赤色である点を省略している"
],
"critical_missing_points": [
"F表示がPowerX First料金で充電できる拠点であることを明示していない",
"アプリのアカウントから自動更新を停止する解約手順を明示していない"
],
"minor_missing_points": [
"地図上のFが赤色である点を省略している"
],
"covered_points": [
"F表示がない拠点は通常料金になる",
"解約はアプリで手続き可能と示唆している"
],
"constraint_violations": [],
"notes": "F表示の意味と解約手順が不正確で、必須要点が欠落しているため不合格。"
},
"autoQaScore": 4,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 4,
"finalVerdict": "fail"
}