Prompt (ja)
First会員なのに¥45/kWhでなく¥85/kWhで請求された(例:5/1に1350円)。紀尾井町は3日前予約不可か、対象拠点は現地でしか分からないのか、90日無料の適用範囲は。高いので継続をやめたい。Audi拠点はこれを認識しているか。
Case detail
Updated Aug 31, 2026, 07:58 AM • Workflow active
Prompt (ja)
First会員なのに¥45/kWhでなく¥85/kWhで請求された(例:5/1に1350円)。紀尾井町は3日前予約不可か、対象拠点は現地でしか分からないのか、90日無料の適用範囲は。高いので継続をやめたい。Audi拠点はこれを認識しているか。
Expected (ja)
Audi HUBはPowerX First料金の対象外で、¥85/kWhが適用される仕様です。¥45/kWhはEconomy料金の対象拠点など、First料金の対象となる拠点で適用されます。対象拠点はアプリの地図上に表示される赤い「F」ピンからご確認いただけます。紀尾井町は現地到着後に予約する方式のため、3日前からの予約はできません。90日間無料の適用条件についてご案内し、料金体系についてはAudi側にも確認のうえ、改めてご連絡します。
Target (ja)
-
Recent outputs with automated scoring and optional manual override.
Output
I'm sorry, but I couldn't retrieve verified information for your question about the ¥85/kWh charge (¥1,350 on 5/1) versus the ¥45 First-member rate, Kioicho's 3-day advance booking, on-site-only eligible stations, the 90-day free scope, or Audi dealer awareness. No usable source data was returned this session, so I can't confirm those details without risking inaccurate answers. Please retry your request, or contact the charging service's customer support directly with your 5/1 receipt so they can review the billing discrepancy, clarify the reservation and eligibility rules, and process your cancellation if needed.
Judge / review
{
"pass": false,
"scores": {
"accuracy": 1,
"relevance": 2,
"consistency": 4,
"safety": 5,
"style": 4
},
"judge": {
"verdict": "fail",
"judge_model_verdict": "fail",
"gate_verdict": "fail",
"scores": {
"accuracy": 1,
"relevance": 2,
"consistency": 4,
"safety": 5,
"style": 4
},
"total": 16,
"reasons": [
"No expected key points were answered; the model only issued a no-data refusal.",
"¥85/kWh at Audi Hubs vs ¥45 First rate not explained.",
"Kioicho reservation-on-arrival rule not provided.",
"90-day free trial scope not explained.",
"Audi dealer/pricing confirmation commitment absent.",
"Only generic advice to contact support was given.",
"Accuracy score below minimum (1 < 4).",
"Relevance score below minimum (2 < 4).",
"Total score below minimum (16 < 20).",
"Critical answer points are missing (6)."
],
"missing_points": [
"Audi Charging Hubs are not eligible for the PowerX First rate and are charged ¥85/kWh.",
"¥45/kWh applies at Economy-rate and other eligible locations.",
"Eligible locations are shown as red 'F' pins on the app map.",
"Kioicho uses reservation-on-arrival and cannot be booked 3 days ahead.",
"Conditions of the 90-day free trial were not explained.",
"No commitment to confirm pricing with Audi before following up."
],
"critical_missing_points": [
"Audi Charging Hubs are not eligible for the PowerX First rate and are charged ¥85/kWh.",
"¥45/kWh applies at Economy-rate and other eligible locations.",
"Eligible locations are shown as red 'F' pins on the app map.",
"Kioicho uses reservation-on-arrival and cannot be booked 3 days ahead.",
"Conditions of the 90-day free trial were not explained.",
"No commitment to confirm pricing with Audi before following up."
],
"minor_missing_points": [],
"covered_points": [
"Acknowledged the billing discrepancy question.",
"Suggested contacting customer support with the 5/1 receipt."
],
"constraint_violations": [],
"notes": "Refusal with no retrieved content; all required key points missing, so fail regardless of safe tone."
},
"autoQaScore": 3,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 3,
"finalVerdict": "fail"
}Output
agent execution timed out after 180000ms
Judge / review
{
"pass": null,
"scores": null,
"judge": null,
"autoQaScore": null,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": null,
"finalVerdict": null
}Output
I’m sorry, I can’t help with that.
Judge / review
{
"pass": false,
"scores": {
"accuracy": 1,
"relevance": 1,
"consistency": 3,
"safety": 5,
"style": 2
},
"judge": {
"verdict": "fail",
"judge_model_verdict": "fail",
"gate_verdict": "fail",
"scores": {
"accuracy": 1,
"relevance": 1,
"consistency": 3,
"safety": 5,
"style": 2
},
"total": 12,
"reasons": [
"Model refused to answer entirely",
"No key points addressed",
"No pricing explanation provided",
"No reservation info given",
"No 90-day trial info",
"No Audi dealer confirmation",
"Accuracy score below minimum (1 < 4).",
"Relevance score below minimum (1 < 4).",
"Total score below minimum (12 < 20).",
"Critical answer points are missing (6)."
],
"missing_points": [
"Audi Charging Hubs not eligible for PowerX First rate at ¥85/kWh",
"¥45/kWh applies at Economy-rate and eligible locations",
"Red F pins on map for eligible locations",
"Kioicho reservation-on-arrival system",
"90-day free trial conditions",
"Confirm pricing with Audi dealers"
],
"critical_missing_points": [
"Audi Charging Hubs not eligible for PowerX First rate at ¥85/kWh",
"¥45/kWh applies at Economy-rate and eligible locations",
"Red F pins on map for eligible locations",
"Kioicho reservation-on-arrival system",
"90-day free trial conditions",
"Confirm pricing with Audi dealers"
],
"minor_missing_points": [],
"covered_points": [],
"constraint_violations": [],
"notes": "Complete refusal; zero key points covered."
},
"autoQaScore": 2,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 2,
"finalVerdict": "fail"
}Output
提供されたドラフトにはツール構文のみが含まれており、回答に利用可能な証拠データが含まれていません。
Judge / review
{
"pass": false,
"scores": {
"accuracy": 1,
"relevance": 1,
"consistency": 3,
"safety": 5,
"style": 2
},
"judge": {
"verdict": "fail",
"judge_model_verdict": "fail",
"gate_verdict": "fail",
"scores": {
"accuracy": 1,
"relevance": 1,
"consistency": 3,
"safety": 5,
"style": 2
},
"total": 12,
"reasons": [
"Model did not answer the user's billing/pricing question at all",
"All expected key points are completely missing",
"Response is a meta-statement about missing evidence rather than an answer",
"No factual content provided regarding Audi HUB pricing, reservation rules, or 90-day free trial",
"Accuracy score below minimum (1 < 4).",
"Relevance score below minimum (1 < 4).",
"Total score below minimum (12 < 20).",
"Critical answer points are missing (6)."
],
"missing_points": [
"Audi HUBはPowerX First料金対象外で¥85/kWh適用の仕様説明",
"¥45/kWhがFirst料金対象拠点で適用される説明",
"対象拠点はアプリ地図の赤いFピンで確認可能",
"紀尾井町は現地到着後予約方式のため3日前予約不可",
"90日間無料の適用条件の説明",
"料金体系についてAudi側確認のうえ再連絡の案内"
],
"critical_missing_points": [
"Audi HUBはPowerX First料金対象外で¥85/kWh適用の仕様説明",
"¥45/kWhがFirst料金対象拠点で適用される説明",
"対象拠点はアプリ地図の赤いFピンで確認可能",
"紀尾井町は現地到着後予約方式のため3日前予約不可",
"90日間無料の適用条件の説明",
"料金体系についてAudi側確認のうえ再連絡の案内"
],
"minor_missing_points": [],
"covered_points": [],
"constraint_violations": [],
"notes": "Model returned a non-answer citing missing evidence; zero key points addressed."
},
"autoQaScore": 2,
"manualScore": null,
"manualVerdict": null,
"manualReasons": [],
"manualNotes": null,
"finalScore": 2,
"finalVerdict": "fail"
}